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auto filter accounts by status

Question asked by community-support on Jan 13, 2014
Latest reply on Jan 13, 2014 by community-support
When we have accounts that stop using our services, we would still like to retain their info as accounts for their history.  With this, we would also like those accounts to stop showing in the list view.  I am looking for advice on how properly implement this in one of two ways.

1. When the accounts list shows for a 'cleared' search, automatically omit accounts that have a custom field 'status' of 'canceled'

or

2. We delete the account (gets flagged as deleted), but we can do an advanced search allows us to include 'deleted' accounts.

Which is the better way to implement and where would I make code changes?

Thanks.

(from korazy)

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