AnsweredAssumed Answered

How to send mail at email address present in secondary email address field in contact

Question asked by community-support on Jan 13, 2014
Latest reply on Jan 13, 2014 by community-support
Hello All !

I am new to sugar Communtiy Forums.

I have a question that -Whenever a case is created through portal a custom workflow sends an email at that contacts primary email address.That contact will be visible under contact subpanel in Case module. What I want is it not only send an email to primary address of that portal contact but also send same mail to other optional secondary email address that portal contact has mentioned in his email address field .Right now email is only sent to primary email address of that portal contact but not to other email address mentioned by same contact. So kindly suggest a standard or custom workflow to achieve this.

(from lmanhas)