AnsweredAssumed Answered

Next button in installation is disabled, Sugar Version - SugarCE-6.5.15

Question asked by community-support on Jan 13, 2014
Latest reply on Feb 26, 2014 by Ashish Dwivedi
Hi All,

I am trying to install the SugarCE-6.5.15 on WINDOWS 2008, PHP 5.3.8, SQLSRV 2008 R2, IIS 7.5 configuration.

I have followed all the pre- requisites to before installation.

I hit the below URL link and it launches the installation of SUGAR

  http://localhost/sugarcrm/install.php

It launch the Setup but with that page does not have images...instead of images it gives cross marks...

1) I launch URL

2) I click on next button on page...

3) I again click on next button...It shows me license agreement screen.

4) i CHECK THE CHECKBOX FR LICENSE AGREEMENT..., however on this click the next button should have been enabled...

5) It still shows 'Next' button is disabled...so I cannot press it to go further with installation...

6) I check in install.txt I gets below message...

2013-11-19 08:11:13...installerHook: Could not find custom/install/install_hooks.php

7) However this file is not present in the original custom folder....even the install folder is not present in the custom folder...

Please help us if any on of you have anything on this.

Thanks,

Surajsinh Kawade

+91 8805940530

(from surajsinh.kawade@cognizant.com)

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