AnsweredAssumed Answered

Case Account Not Required

Question asked by community-support on Jan 13, 2014
Latest reply on Jan 13, 2014 by community-support
OnDemand Professional, Version 7.1.0 (Build 1040)

We have a custom module that is just like Accounts called Distributors. Cases can be related to an Account or a Distributor ( or both ), but by default, an account is required for a case. Ideally, I would want one or the other to be required, but at the very least I need the account to not be required. Currently, we have to create a fake account for the distributor just so that we can create the case.

I've tried modifying vardefs.ext.php as follows, but it doesn't do anything.



$dictionary['Case']['fields']['account_name']['required'] = false;

$dictionary['Case']['fields']['account_id']['required'] = false;