AnsweredAssumed Answered

Use Cisco Sip Phones to dial in SugarCRM

Question asked by community-support on Jan 13, 2014
Latest reply on Sep 27, 2016 by Rachel Brink
Hello All,

We have and Elastix server set up in the network.  I have SugarCRM running on top of TurnkeyLinux vm appliance.  Is it possible to have SugarCRM, Elastix, Cisco SIP phone integrated in such as way where you can click on customer phone number, and Cisco Sip phone will automatically dial?  And this call will be logged in activities under that account.