AnsweredAssumed Answered

SugarCRM - Bizarre behaviour!

Question asked by community-support on Jan 13, 2014
Latest reply on Jan 13, 2014 by community-support
We have been using SugarCRM CE v6.5.13 for the past 3 months - Apache 2 and PHP 5.3.

As of today, SugarCRM started behaving in a bizarre way!

Whilst normal users have no difficulties, all administrators are just about lock out.


[*]Leads previously showed on the Lead page - now no leads show.

[*]Neither are any other information such as Contacts,

[*]Leads cannot be retrieved with the search functions.

[*]Only one link (or button) can only be clicked - then once only, thereafter no nothing works.

[*]The 'Activities' and 'Emails & Docs' tabs are dead (nothing happens when clicking on these tabs).

[*]All the dashlets have disappeared and cannot be retrieved.

[*]There are several other similar issues.

[*]Most functions in the admin control panel are completely disabled - such as 'Role Management', 'Studio', etc.

[*]See the images below for some of the difficulties.


Only I have access to the server, so nobody loaded any dodgy files.

I re-uploaded all SugarCRM files from my localhost to the server (not 'config.php') - it did not change anything.

[B]Please assist![/B]:confused:




(from Wiets)