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Export to PDF of NVD3 chart fails

Question asked by community-support on Jan 13, 2014
Latest reply on Sep 11, 2015 by himingby himingby
i'm using Alineasol Reports 3.7.2 and created a basic report of 'contacts per cities'

i'm trying to 'Export to PDF' the report with NVD3 chart but it fails.

it only fails for NVD3 chart but not in HTML5 or Flash.

it creates a png instead of PDF.

i have 777 permission on all files and folders and using sugarcrm 6.5.13.

also have the phantomjs working good.

what could cause this?


(from rodnikosh)