Sugar Spotlight

Brieanne Rowe
Click to view contentSugarCRM's Summer '19 (9.1) release is now available!! This is a big release for SugarCRM as we've rolled out some new products as well as some great enhancements for our Sugar Professional and Sugar Enterprise customers. Learn more about our new release and all it has to offer in the "New" Sugar Overview: Get to know our New Products and Summer… (Show more)
in Sugar University
Rich Green
SugarCRM has released version 2.0.1 of the Sugar Plug-in for Microsoft Excel.   This latest release adds support for TLS 1.2 to the Excel Plug-in. More information about this release can be found in the MS Excel Plug-in Release Notes 2.0.1.   Installation, upgrade, and usage documentation for this release can be found at the following links: MS… (Show more)
in Releases
Rich Green
SugarCRM has released version 2.0.1 of the Sugar Plug-in for Microsoft Word.   This latest release adds support for TLS 1.2 to the Word Plug-in. More information about this release can be found in the MS Word Plug-in Release Notes 2.0.1.   Installation, upgrade, and usage documentation for this release can be found at the following links: MS… (Show more)
in Releases
Alex Nassi
As you know, the recent announcement of the launch of the “New Sugar” and our suite of customer experience (CX) platform applications Our previous products continue as on-premise solutions and will evolve as the platform of choice for flexibility in customization and deployment.   But what does this mean for you, our customer?   We invite you to…
in News
Rich Green
SugarCRM Mobile 9.0 is now available for download on iOS and Android devices.   This release introduces the Comment Log field to SugarCRM Mobile. This field is available to be added to the Mobile DetailView of most modules and is displayed by default on the Cases module. This release also addresses issues identified in prior releases of SugarCRM… (Show more)
in Releases
Craig Charlton
Today we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX). Many of you are already seeing benefits and offering additional value. We are deeply… (Show more)
in News
Rich Green
Click to view contentSugar Serve, SugarCRM's new customer service automation offering, puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience. Sugar Serve is designed to streamline case management and issue resolution by focusing on making customer support professionals more effective every time… (Show more)
in News
Rich Green
Click to view contentSugar Summer '19 has been released and is now available for all Sugar cloud customers.    The Summer '19 release changes the game by introducing Sugar’s robust suite of customer experience solutions, empowering your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences.… (Show more)
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