Sugar Blogs

Katie Liesmann
Every CRM contains valuable data, but without knowing how to take advantage of the data, you won’t get very far. Here are three best practices from CRM consulting firm Epicom on working with reports in Sugar to get the most of your data.   Choose the Right Report Type Before creating any reports, it’s important to understand each type of report in… (Show more)
in Partner Corner
Anna Stadnichenko
Very often, when we consider boosting our CRM, we start from exploring and comparing features of different CRM systems. After some time, we select an understandable CRM solution that is expected to bring good results.  However, when the CRM implementation is complete, it does not seem to be plain sailing at all. Why? Because, frequently, when we… (Show more)
in Partner Corner
Brieanne Rowe
Onboard and Adopt Sugar for New Administrators As a new customer, we have the training you need to learn how to use Sugar quickly and efficiently. As a new Sugar Administrator who's been tasked with configuring Sugar to meet your business requirements, you may be wondering where to begin. Not to worry, we have what you need! Below is a prescribed… (Show more)
in News
Aaron Kerzner
In the previous post in this series, we shared highlights of the history of data integration, to set the stage for the breakthrough of automated integrations for marketing, sales, and support business users.   Marketing, sales, and support teams need to quickly adjust their processes to adapt to the continuously evolving preferences of their… (Show more)
in Partner Corner
Joe Mao
Recently, we released v1.3 of the Mobile Application Configuration Service. With this latest release, you can now re-skin and deploy your own SugarCRM v5.0.2 application.    If you want to know more about the release, please read the following blog post: SugarCRM Mobile Application Configuration Service 1.3 is Now Available!     If your… (Show more)
in Mobile Developers
Sarah Friedlander Garcia
By now, most professionals in the sales and service fields are well aware of the basic benefits of Customer Relationship Management. Unfortunately, actually getting your employees to use it is an entirely different beast. The fact is, people don’t like change. And when it comes to CRM adoption, there may be many reasons why salespeople resist.  … (Show more)
in Partner Corner
Lea Black
From enterprise-level companies to SMEs, CRM software adoption continues to grow at a staggering rate, particularly in mobile and cloud-based CRM system technology. And with good reason: sales teams with mobile CRMs achieve their sales goals at twice the rate of sales teams without mobile CRMs. In fact, 91% of companies with more than eleven… (Show more)
in Partner Corner
Brieanne Rowe
We are pleased to announce new prescribed Online Role-based Learning and new Live Training courses to make Sugar adoption and advanced training even better on Sugar University. All of the courses found in Sugar University are available to Sugar customers and partners.   Online Role-based Learning Pathways Enrolling in a learning pathway is a… (Show more)
in News
Anna Stadnichenko
Systematicity is a necessary factor for business growth as it presupposes replicating, managing and continuous improvement of processes. Implementation of Business Processes Management (BPM) tools ensures systematicity so far as BPM tool leads a user along a defined in advance algorithm and collects data for managing and improving. But how can one… (Show more)
in Partner Corner
Aaron Kerzner
  Data integration has come a long way over the last couple decades. In this three-part series, we'll provide a brief recap of the history, a perspective on how data integrations are being disrupted today, and how businesses can best take advantage of the disruption to drive effective sales and marketing operations through Sugar. Part 1 - A Brief… (Show more)
in Partner Corner
Ellen True
I'm very pleased to announce some recent updates to SugarCRM's support site! In addition to updating the look and feel, we've made some exciting functional changes that improve the site's usability: Search Search has moved to the top header. It will remain accessible as you move through the site thanks to the headers sticking as you scroll.… (Show more)
in News
Keith Nyberg
We recently launched a new customer engagement program called Sugar Insiders. The purpose of this program is to educate new customers and recognize existing customers that go above and beyond when it comes to using Sugar and interacting with our brand. Please read our program overview below to learn more.   Program Overview: Sugar Insiders is… (Show more)
in News
Hussain Nasir
Overview: You have deployed a CRM system but are not getting the desired Return on Investment? Or you initially thought that CRM system was easy to implement and administer and would require little to no maintenance after installation but that is not the case.  Majority of businesses do not utilize their CRM to their full potential which leads to… (Show more)
in Partner Corner
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