Sugar Blogs

Anna Stadnichenko
Systematicity is a necessary factor for business growth as it presupposes replicating, managing and continuous improvement of processes. Implementation of Business Processes Management (BPM) tools ensures systematicity so far as BPM tool leads a user along a defined in advance algorithm and collects data for managing and improving. But how can one… (Show more)
in Partner Corner
Aaron Kerzner
  Data integration has come a long way over the last couple decades. In this three-part series, we'll provide a brief recap of the history, a perspective on how data integrations are being disrupted today, and how businesses can best take advantage of the disruption to drive effective sales and marketing operations through Sugar. Part 1 - A Brief… (Show more)
in Partner Corner
Ellen True
I'm very pleased to announce some recent updates to SugarCRM's support site! In addition to updating the look and feel, we've made some exciting functional changes that improve the site's usability: Search Search has moved to the top header. It will remain accessible as you move through the site thanks to the headers sticking as you scroll.… (Show more)
in News
Keith Nyberg
We recently launched a new customer engagement program called Sugar Insiders. The purpose of this program is to educate new customers and recognize existing customers that go above and beyond when it comes to using Sugar and interacting with our brand. Please read our program overview below to learn more.   Program Overview: Sugar Insiders is… (Show more)
in News
Hussain Nasir
Overview: You have deployed a CRM system but are not getting the desired Return on Investment? Or you initially thought that CRM system was easy to implement and administer and would require little to no maintenance after installation but that is not the case.  Majority of businesses do not utilize their CRM to their full potential which leads to… (Show more)
in Partner Corner
Aaron Kerzner
In a great post on the SugarCRM blog last month, Andrew Staples highlighted five ways to drive revenue from your CRM. He stated that only 17% of customer relationship managers believe their CRM is generating revenue. I co-sign Andrew’s premise that CRMs should absolutely be helping you drive revenue growth, and want to take it one step further. As… (Show more)
in Partner Corner
Brandon Sellers
If you’ve been paying attention to tech over the past few years, you might have noticed that Artificial Intelligence is emerging as the largest disruptive force in both consumer and business technology. Tech giants like Google, Facebook, Microsoft, and many others are working collaboratively through open source libraries to develop their A.I.… (Show more)
in Partner Corner
Bobby Kaighn
Do you want to make customer support a better experience for your customers and save your organization money?   It may sound like searching for a needle in a haystack, but there are solutions in the world that focus on achieving both those goals simultaneously. And online customer communities, pared with data from your CRM, are a great way of… (Show more)
in Partner Corner
Aki Merced
Sales have always been about building relationships and adding value. Sales acceleration and automation tools truly help streamline selling activities, but nothing will replace the impact of authentic interaction and building trust over time.   This is why sales organizations must always seek to level up their connection with prospects, leads, and… (Show more)
in Partner Corner
Alex Nassi
Beginning this month, we are going to update our On-Demand platform to PHP 5.6. Sugar 7.7.1.0 was the first release to introduce support for this version of PHP and now that Sugar 7.6 is EOL, we can safely update all of our servers. These upgrades continue our efforts to deliver a faster, more stable, and more secure hosting option to our… (Show more)
in Outages
Hussain Nasir
Overview Manufacturing industry has witnessed a dramatic transformation over the years. Previously, a manufacturing company responded to whatever a customer required.   It has now evolved and become more customer centric. Instead of waiting for the customers to tell them what they need, companies are now forecasting what will be in demand in the… (Show more)
in Partner Corner
Mark Weitzel
I had the opportunity to share a coffee with Carlos Vasconcelos, CMO of Collab, in a busy Munich restaurant, to discuss how their approach to re-envisioning a modern contact center is disrupting the industry. Built from the ground up in the cloud, Collab's Nubitalk Cloud, integrates artificial intelligence through "predictive quality… (Show more)
in Partner Corner
Mark Weitzel
Closing deals is hard enough. As sales professional, it's important to get accurate information in front of the customer. Generating the transactional documents that you need should be quick, easy, and intuitive--not a frustrating time sink. And it should be possible on all your devices. In this episode of our Disruption series, Erwin Buggenhout,… (Show more)
in Partner Corner
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