Sugar Blogs

Maulik Shah
Not long ago, customer service was all about telephonic customer support and call center agents. But In today’s fast times, people do not want to wait for hours on toll free numbers and deal with clueless call center agents to get their issues resolved. Online chat support, even though online, still follows traditional approach to support and… (Show more)
in Partner Corner
Brandon Sellers
Let’s sit down and have a chat about sales data.   Maybe it’s just a bit messy. Maybe it’s totally decayed. Maybe it’s incomplete, or irrelevant, or you just can’t get to the bottom of it all.    Either way, odds are: it’s costing you sales.    Luckily, collecting, utilizing, and preserving your data is easier than you think. Let’s break down how… (Show more)
in Partner Corner
Jennifer Karpus-Romain
Customer relationship management (CRM) software can assist your company in everything from storing client data to getting the most from your sales meetings. But it’s offerings extend far beyond front-office applications and sales force automation. Dig deep into your market with your CRM by applying the data you collect toward better understanding… (Show more)
in Partner Corner
Wyatt Walter
SugarCRM will be performing scheduled maintenance to the Email Archiving (SNIP) service's infrastructure on Tuesday, June 27, 2017, starting at 8:00PM PDT (GMT-7) lasting for approximately 30 minutes.   During this maintenance window, the Email Archiving service will be impacted for both On-Demand and On-Site instances with the following impacts:… (Show more)
in On-Demand
Sarah Friedlander Garcia
For law firms, referrals are the essential first step toward landing new clients. One satisfied customer can send friends, family members, and associates to your law firm for years, and that message is amplified in a social media era. When combined with the potential clients that fellow professionals send your way, these referrals can do most your… (Show more)
in Partner Corner
Brieanne Rowe
Onboard and Adopt Sugar for New Administrators As a new customer, we have the training you need to learn how to use Sugar quickly and efficiently. As a new Sugar Administrator who's been tasked with configuring Sugar to meet your business requirements, you may be wondering where to begin. Not to worry, we have what you need! Below is a prescribed… (Show more)
in News
Maulik Shah
Sentiment Analysis (also known as opinion mining) is quite a popular term in the current social media age. The explosion of user generated content on social media platforms is a goldmine for brands to understand the sentiment of their customers and followers. But is sentiment analysis limited to social media monitoring? To answer the above… (Show more)
in Partner Corner
Lea Black
From enterprise-level companies to SMEs, CRM software adoption continues to grow at a staggering rate, particularly in mobile and cloud-based CRM system technology. And with good reason: sales teams with mobile CRMs achieve their sales goals at twice the rate of sales teams without mobile CRMs. In fact, 91% of companies with more than eleven… (Show more)
in Partner Corner
Sarah Friedlander Garcia
The number of software applications in use in banks today is enough to make anyone’s head spin. Loan and credit analysis software, credit card processing, HR and time clock management, and many other routine business functions in banks are all handled through some combination of a software application and a database. At the apex of this technology… (Show more)
in Partner Corner
Aaron Kerzner
In our recent articles we explored the history of data integration and what it takes for an automated integration platform to deliver for business users.   Next, we’ll look at the top SugarCRM customer use cases for breaking the status quo of data integration using Bedrock Data. The goal is to help SugarCRM customers reap the most value from Sugar… (Show more)
in Partner Corner
Jennifer Karpus-Romain
Humans love games. We challenge each other in countless sports, match wits in card and board games, and entertain ourselves with an endless variety of video games. From childhood to adulthood, and even into old age, games are universal part of the human experience across every culture. With this in mind, it shouldn’t be surprising that game-like… (Show more)
in Partner Corner
Hussain Nasir
Overview Business Analytics seeks to revolutionize the way in which business ventures are streamlined and operated. The motive behind Business Analytics is to analyze, develop and manage technical solutions to business problems that a venture might be facing. Apart from that, Business Analysts seek to augment the sales of a company by scrutinizing… (Show more)
in Partner Corner
Katie Liesmann
Every CRM contains valuable data, but without knowing how to take advantage of the data, you won’t get very far. Here are three best practices from CRM consulting firm Epicom on working with reports in Sugar to get the most of your data.   Choose the Right Report Type Before creating any reports, it’s important to understand each type of report in… (Show more)
in Partner Corner
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