Sugar Blogs

Matt Marum
Click to view contentWhat is the Sugar Metadata API? As you probably know, Sugar metadata encompasses the settings, data model (Vardefs), and visual layouts (Viewdefs) used by the Sugar application. The majority of changes made to Sugar using Sugar Studio, Module Builder, or even custom code are implemented by modifying metadata.   How can I know that the custom… (Show more)
in Developer
Matt Marum
Many customers want to configure Sugar for Single Sign On (SSO). Well Sugar supports Security Assertion Markup Language (SAML) so this must be easy, right? But the devil is always in the details.  Each SAML identity provider behaves a little differently. Each of these systems has different terminology and methods for configuration and may… (Show more)
in Developer
Michael Shaheen
Click to view contentWith more and more customers utilizing SugarCloud products, I thought it would be a good idea to enumerate some basic best practices when developing for SugarCloud. As Sugar's cloud-based product line evolves, I will add more items to this list.   When developing for SugarCloud: Don't use custom code when configuration will do just fine. The… (Show more)
in Developer
Brieanne Rowe
Click to view contentSugarCRM's Summer '19 (9.1) release is now available!! This is a big release for SugarCRM as we've rolled out some new products as well as some great enhancements for our Sugar Professional and Sugar Enterprise customers. Learn more about our new release and all it has to offer in the "New" Sugar Overview: Get to know our New Products and Summer… (Show more)
in Sugar University
Michael Shaheen
In response to the recent evolution of the SugarCRM product line, we’ve compiled a list of answers to some common questions that we have received from the developer community about our new products. This FAQ will be a living document, so please post any additional questions in the comments section and we will do our best to address them here.… (Show more)
in Developer
Matt Marum
Click to view contentAs of this writing, all current Sugar versions (7.9 extended, 8.0, and Sugar cloud) supports and uses PHP 7.1. This PHP version was released in 2016 and entered security support on December 1st 2018. While we’ve made great strides in supporting newer PHP versions over the last few years, we have tended to be a couple years away from the latest and… (Show more)
in Developer
Matt Marum
Do you write unit tests for your Sugar customizations?  Do you performance test your Sugar on-site deployments?   Every developer knows they should be building unit tests and performance tests but sometimes it is just too hard to get started from nothing.  Well now SugarCRM Engineering is going to make it easy for you!   The Sugar 7 unit… (Show more)
in Developer
Michael Shaheen
Click to view contentSugar Summer '19 release is officially live! There's a huge buzz around our offices for this release - it's very exciting! Summer '19 introduces brand new Sugar products as well as many enhancements for existing Sugar Professional and Sugar Enterprise customers.   We recently held a webinar with an overview of what is in the Summer '19 release.… (Show more)
in Developer
jshaheen
Click to view contentWhen it comes to CRM, sales professionals know where their customer relationships stand when they have clear insight into past events. The best CRM systems present a historical audit trail that is simple for end users to find – and even easier for them to understand. Here are two plugin tools that make it painless for Sugar users to get a quick… (Show more)
in Developer
Craig Charlton
Today we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX). Many of you are already seeing benefits and offering additional value. We are deeply… (Show more)
in News
Rich Green
Click to view contentSugar Serve, SugarCRM's new customer service automation offering, puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience. Sugar Serve is designed to streamline case management and issue resolution by focusing on making customer support professionals more effective every time… (Show more)
in News
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