Sugar Blogs

Announcement 1 Planned Maintenance to Login System - February 16th
Announcement:Planned Maintenance to Login System - February 16th
Matt Marum
Click to view contentIf you were at UnCon in April 2015 then you know that one of our hottest topics was plans for a SugarCRM Mobile SDK.  Since mobile devices and mobile use cases are such a key part of what Customer Relationship Management and Customer Experience is today and will be in the future, we are planning to enhance the SugarCRM Mobile development platform… (Show more)
in Developer
Alex Nassi
SugarCRM Inc.®, the company that helps organizations build better business relationships, today announced that it has appointed Craig Charlton as chief executive officer effective immediately. Charlton succeeds Larry Augustin, SugarCRM’s former CEO, who has been named chairman of the board of directors.   “Craig is going to take SugarCRM to the… (Show more)
in News
ChristineAtiya
Click to view contentIn our recent release of SugarCRM Mobile 6.2, we made a change to the way our mobile app talks to the Sugar server.     We made this change because Apple deprecated their UIWebView component (since iOS 8) in favor of their optimized WkWebView.  In addition to providing performance improvements, WKWebView also provides additional security features… (Show more)
in Developer
Matt Marum
Click to view contentWhat is the Sugar Metadata API? As you probably know, Sugar metadata encompasses the settings, data model (Vardefs), and visual layouts (Viewdefs) used by the Sugar application. The majority of changes made to Sugar using Sugar Studio, Module Builder, or even custom code are implemented by modifying metadata.   How can I know that the custom… (Show more)
in Developer
Jim Ward
According to Gartner, CRM hit a major milestone at the close of 2017 when it became the largest of all software markets. While projections show that this won’t be changing anytime soon, companies struggle to find value in their CRM, thus concluding they invested in the “wrong one,” and begin to search for the right CRM. It’s a lot like Goldilocks… (Show more)
in Partner Corner
Hussain Nasir
Click to view contentCustomer relationship is of paramount importance for a business to grow and keep a strong footing. Business 101 tells you that your customers are your biggest asset, and periodic interactions with your clients are a must to keep yourself in their mind. However, if you’re an insurance agency, chances are you seldom manage to interact with a client.… (Show more)
in Partner Corner
Hussain Nasir
Click to view contentThe first of 4 quarterly releases from SugarCRM is here. Sugar Winter ‘19 is packed with improvements and updates across the board, with a number of new functionalities stacked in the middle. Titled Sugar 8.3, this new release builds upon Sugar 8.2 by introducing new features in core modules as well as some simplistic updates here and there to… (Show more)
in Partner Corner
Zlatyslava Topchyi
Click to view contentNo doubt Sugar dashboard is a powerful tool for regular Sales Management. Special diagrams like Pipeline or Forecast, reports diagrams and filtered list views help to see the current state of sales, to analyze opportunities and quotes portfolios from different viewpoints. Report drill down option gives the possibility to examine any diagrams… (Show more)
in Partner Corner
Bridgett Colling
Click to view contentBy Elizabeth Mankowski, CRM Practice Director, Highland Solutions     Like many consulting firms, Highland Solutions groups our team into several practice areas. The CRM practice distinguishes itself from the other Highland practices by focusing only on CRM (of course!) and by supporting multiple active clients instead of a single client’s custom… (Show more)
in Partner Corner
Brieanne Rowe
Click to view contentInterested in learning about SugarCRM's new Winter '19 (8.3.0) release and all it has to offer? Check out the What's new in 8.3 video on Sugar University, where we cover the following new features:  Comments Log: The Comment Log field, a shared log of messages, comments, or other text, has been added to the Bugs and Cases modules and is available… (Show more)
in Sugar University
Matt Marum
Click to view contentHey Sugar devs!   Just like clockwork, it is time for another Sugar cloud quarterly release. If you are on-premise, then you will get these features and many more in the upcoming Sugar 9.0 release in the Spring.   Check out the official release announcement for information that your end users will care about.   For Developers, we… (Show more)
in Developer
Jennifer Karpus-Romain
Click to view contentWhen launching a customer relationship management (CRM) program, you want to do it right. Your company invests significant amounts of time, energy and money on your software. There are 5 concrete steps you should take to ensure you get the most from your investment. Looking for a quick hit list for reasons why your CRM fails and how to fix… (Show more)
in Partner Corner
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