Sugar Blogs

Hussain Nasir
Email plays a major role in business communication. As inboxes are flooded with emails, it’s important to stay organized, maintain records and streamline communication with customers.    Wouldn’t it be great to embed your CRM software within G Suite and Office 365 and conduct all your customer-related activities through a single platform?    Now… (Show more)
in Partner Corner
Michael Shaheen
Click to view contentBack in September of this year (2019), we held the Developer's Webinar for the 9.2 release of Sugar. During that presentation, I touched on how the Portal can be customized. Among the things illustrated in the webinar was adding a module to the Portal. This is apparently something that you all wanted to know more about. So, let's use this space to… (Show more)
in Developer
Matt Marum
Click to view contentWe can probably all agree that automated tests are great, but sometimes we put off writing them because the initial first step of getting everything working correctly can be really difficult.     Good news, Sugar developers!  Writing PHPUnit tests for your customizations just got easier in Sugar Fall '18!  Our engineering team has created a test… (Show more)
in Developer
Matt Marum
Click to view contentIn a previous post, we learned how to write JavaScript unit tests using Sugar 7's Jasmine framework.  Today we will learn how to write PHP unit tests using Sugar 7's PHPUnit framework.  If you do not have access to Sugar 7 unit-tests Github repository and you are a current SugarCRM customer or partner then you should request access.  This post… (Show more)
in Developer
Kenneth Brill
Click to view contentCode Completion I have finally gotten around to improving my development environment and I chose to start with code completion. I use phpStorm but I think everything here would apply to any editor out there. When Sugar went to the BeanFactory to instantiate a bean, the code completion stopped working. If you define your bean class in the DocBlock… (Show more)
in Developer
Jennifer Karpus-Romain
Click to view contentThere’s more to growing a business than winning new customers and clients. To experience real growth, you need to optimize, streamline, and centralize your core business processes. Then you can get the full picture of your company’s operations. For your salespeople and customer service reps to gain the insights they need, you may need to invest in… (Show more)
in Partner Corner
Bridgett Colling
Click to view contentBy Elizabeth Mankowski   So your company acquired a new business (or you’ve been acquired yourself!). What does that mean for your CRM?  Imagine this: you’re the Vice President of Sales at Acme Co. You rolled out a newly configured SugarCRM to your field sales team last year. Adoption was strong: opportunities and leads are logged, and… (Show more)
in Partner Corner
Michael Shaheen
Click to view contentSugarCRM strives to be the "No-Touch" CRM. One of the most important steps in making this vision a reality is to integrate Sugar with systems that customers uses to engage with organizations. For example, if a customer has been recently complaining about your product on your blog, wouldn't you want to know about that before talking with them?  … (Show more)
in Developer
Jennifer Karpus-Romain
Click to view contentCustomer experience is rapidly becoming a top priority for businesses. More consumers are placing their loyalty with companies based on their experiences, rather than pricing and product. In fact, reports say that 86 percent of buyers will pay more for a better customer experience. Overall, you want to give your customers the best user experience… (Show more)
in Partner Corner
Michael Shaheen
Click to view contentWe intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019 February  1, 2020. This action is consistent with the rest of the industry. It may impact some Sugar integrations that connect to the SugarCloud. If you are hosting Sugar on-site, you should consider taking similar steps to disable TLS v1.1 and earlier on… (Show more)
in Developer
SugarCRM Developers
Click to view contentPost originally written by dwheelz.   Here is an important message from David Wheeler, a long time Software Engineer and Architect at SugarCRM, about using e-mail fields correctly.   E-mail handling is core to CRM software. Almost everyone we know uses multiple e-mail addresses every single day for both personal or work purposes. So it goes… (Show more)
in Developer
Jerry Clark
Note: This content was originally posted on Upsert's blog on October 31, 2019.   Have you ever wanted to create a custom route in Sugar that allows you to create, display, and edit a subset of a module's fields? Well, you're in luck!   In this post we will cover: Creating views to handle record creation, viewing, and editing Creating layouts… (Show more)
in Developer
Naudine Mosime
There comes a time when managing your client’s databases via thousands of spreadsheets, hopping from one system to another to find leads or customer data, or navigating amongst sales opportunities by checking scribbles on Post-it notes is no longer an option.   In order to effectively handle business operations and to improve the efficiency of… (Show more)
in Partner Corner
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