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Ron McCorkle
On Saturday, July 11th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, July 12th, 2020.   What Can You Expect During This Window?  … (Show more)
in SugarCloud
Deepjyoti Bora
In my sugarcrm logic hook i wanted to know the if the user is using mobile app or desktop browser. Is there any function available to get current user platform?
in Developer
Francesca Shiekh
In the controller, before saving, I want to check if any fields have changed other than "internal_notes_c". In other words, were the internal_notes_c the only field that was changed or were there others?   Any thoughts on the best way to do that?   FrancescaS
in Developer
Tucker Jackson
In the Quotes module you can check "Display Line Numbers", and while looking at the quote in the Quotes module these line item numbers are displayed.  When you download a quote template though, they disappear as it is not a field out of the box in PDF Manager.  What is the correct input if I add a row just for this?
in Admin
Neil Conacher
We have a scenario where during Opportunity record creating and progression, certain fields are laid out in a way that suits the users who carry out this part of the process.   Subsequently there is an approval process carried out by a certain user/role where some of the information would be better presented in a different way.   One option for… (Show more)
in Developer
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Rich Green
SugarCRM has released version 5.3.1 of Sugar Hint. Hint automates the process of researching and recording up-to-date and accurate information on prospects and customers. It provides a wide range of important, useful, and actionable insights about your contacts and accounts. Hint is always working for you in the background, gathering relevant… (Show more)
in Releases
Matt Marum
Click to view contentOnce we’ve created a Sugar Integrate organization for you, you should receive an email from our team with your credentials.   Based on your needs, you’ll be given credentials to one or more of the following environments:   Staging/Trial environmentRegion URL US West https://us-staging.integrate.sugarapps.com Staging is limited to 5,000 API…
in Developer
Vandita  Arora
This document lists the Frequently Asked Questions(FAQ’s) related to SugarIdentity.   …
in Admin
Bud Hartley
I had a little surprise this weekend with release 9.1.0 that I'd like to share:   For "send email" in the BPM in in release 9.0.1 and prior, you could start to type the name of a user in the "TO", "CC", or "BCC" box and the system would look up the user.  NOT SO in Release 9.1.0!  You will need to enter the actual email address and hit "enter"… (Show more)
in Admin
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Michael Shaheen
Click to view contentSugar Integrate makes integrating with (or migrating data between) systems so much easier than doing it manually through code. Even with this incredible IPaaS, however, some integrations can still feel daunting. So, the Sugar Integrate team has begun identifying some common integration and migration use cases that we think make sense to templatize… (Show more)
in Sugar Integrate
Greg Mackey
Click to view contentHi I have amended the description field on a case so it supports HTML and the tinymce editor via adding the file \custom\Extension\modules\Cases\Ext\Vardefs\sym_descript_rich.php   <?PHP$dictionary['Case']['fields']['description']['type'] = 'htmleditable_tinymce';$dictionary['Case']['fields']['description']['dbType'] = 'longtext'; This works… (Show more)
in Developer
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