I'm an admin for a 400 seat on demand Sugar v9.0.1 instance. I'm doing some work with users about thier experience of the system.
When it came to the use of outlook plugin, most expressed they were happy to use it, but discontinued using it when they encountered a problem. It seems to be the solution to problems is a re-installation of the plugin.
I've noticed, (and do it myself) that we tend to go along with the last plugin version we downloaded individually until there's a problem, then on the re-install progress onto the latest version.
Is there a better way of doing this via a central push installation? how do others do this?
How do Sugar notify us of the latest plugin availability? is there a road map?
Kind regards John