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What is this error in Outlook plugin log?

Question asked by Yan Yu Yong on Dec 5, 2018
Latest reply on Dec 10, 2018 by Yan Yu Yong

 

Test pass however sidepanel shows otherwise~

 

 

Log error below:

 

2018-12-05 17:00:00,481 [VSTA_Main] ERROR Sugar.Outlook.Outlook - RDOSession can't be initialized
System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()

 

 

Does anybody knows how to solve this error?

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