Email template for Assigned to Email Notification

Idea created by Ajay Kumar on Aug 18, 2017
    • sidhu sidhu
    • Philippa Grover
    • Darryl Entjes
    • Ajay Kumar
    • Brent Rollo
    • delsugar
    • Vincent Amari
    • Angel Martinez
    • Greg Barrass


    As sugar default behaviour,when we assign record to any user.The assigned user will get an email notification,Saying that this record has been assigned to you.This works very well.However we are not able to make any  changes to this template.After some searches,found that sugar is forming this template in code based module basis.

    Instead of building template using code,if this can be available as email template with no delete access to administrator user.Then admin user will be able to make changes to this template for a particular module.


    As per this thread,We(developers) also not allowed to make any changes with upgrade safe.