Workflow alert emails should link to the recipient it is sent to

Idea created by Artur Artur on Oct 29, 2015
    Active
    Score15
    • Jeroen Somhorst
    • David Sánchez
    • Joe Harper
    What I am trying to achieve: to do a work flow to send email but also have it
    linked to the case etc

    There is
    one problem I have.

    When the
    workflow trigged the email is sent (to customer) as workflow alert. This work fine
    however there is no record that this was related for example Cases.

    So my 2nd
    thought was create “Create a record in a module associated with target
    module” as well to have some record of email send. This also works fine but
    there is no body to edit.