• Sorting by Multiple Fields in Reports

    Is there a way to sort by multiple columns when creating a Row & Column Report?   For example, we would like to sort a Row & Column report of our open Opportunities by   1) Account Name (alphabetic...
    Tim Miller
    last modified by Tim Miller
  • How do I add line numbers from quotes to PDF Manager

    In the Quotes module you can check "Display Line Numbers", and while looking at the quote in the Quotes module these line item numbers are displayed.  When you download a quote template though, they disappear as ...
    Tucker Jackson
    last modified by Tucker Jackson
  • Calling a Sugar Integrate Procedure from an external platform

    There is a lot you can do with Sugar Integrate. In most of the demos we have released, our examples show a Procedure that is triggered by an event in a platform like Sugar Sell. But what about when we want a Procedure...
    Michael Shaheen
    last modified by Michael Shaheen
  • Authorization Grant Types

    Hello, we're integrating Sugar CRM with our product to import and push data, we're planning on using the REST API. My question is that the authentication flow requires us to get the username and password from the use...
    Karen Escritorio
    last modified by Karen Escritorio
  • Width on fields

    In Sugar 10, the fields for e.g. email addresses are a bit small. So you can't see the whole text.  Where do I change this?   sugar 10.1 fieldmail field width
    Sofia Jonsson
    last modified by Sofia Jonsson
  • Sugar Enterprise access model

    I am being asked to change the current access model within our on-demand Sugar instance.   The 2 diagrams attached illustrate the current and proposed access model.     We do not use Teams, a...
    Tom Repetti
    last modified by Tom Repetti
  • Sugar Integrate: Platform as a resource PaaF

    Hello All,     I have created on procedure called "PaaF_SugarSales" (id: 37123) I have exported the JSON also in attached file. Now this procedure takes trigger data from sugar and add it in the sales. I w...
    Ashok naidu
    last modified by Ashok naidu
  • Add ability to upload multiple attachments to a message in Portal

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    Often I need to attach multiple screen shots to cases in Support Portal. At this time, only one file can be attached to a message. This means that I need to create multiple messages just to include all the attachments...
    Yury Voloshin
    last modified by Yury Voloshin
  • Using desktop Sugar Offline?

    Hi there, We're investigating a specific use case in which our customer's sales force goes to his client's offices and is regularly unable to connect to any network (cellular/wifi...). On site, they need to show sale...
    Damien Pochon
    last modified by Damien Pochon
  • web portal stuck in loading

    recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to ...
    Karen Escritorio
    last modified by Karen Escritorio
  • Campaign Emails get stuck in queue

    We are trying to send out some emails from the campaign module in Sugar and the emails get stuck in the email queue and never get sent.  We have checked the different areas of the Sugar settings an...
    Jessica Taggart
    last modified by Jessica Taggart
  • Sugar Cloud Maintenance Scheduled for Saturday, July 4th, 2020

    On Saturday, July 4th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance i...
    Ron McCorkle
    last modified by Ron McCorkle
  • Open Opportunities with no Open Tasks

    Trying to design a report (and dashlet) that tells us which Open Opportunities do not have an Open Task. To keep it simple - Opportunity Sales Stage is not Completed and there is no Task that has a Status that is not ...
    Greg Barrass
    last modified by Greg Barrass
  • Remove spaces in a string

    I'm trying to change a record name in to a sting without spaces so I can use it as the first part of an email address. i.e. my record name is "Lost Profits LLC" I'd like to turn it into "lost_profits_llc" so find the ...
    Howard Jennings
    last modified by Howard Jennings
  • Selection lists are not showing all records

    I have code that opens a selection list based on a relationship, the code looks like this   find_customers: function () {           var self = this;   &...
    Kenneth Brill
    created by Kenneth Brill
  • Are SugarBPM processes triggered before or after logic hooks?

    Hello All,   I have a question about how the triggering of SugarBPM processes compares to the triggering of logic hooks. We have three before_save logic hooks in the Opportunities module that are indexed to run ...
    Yury Voloshin
    last modified by Yury Voloshin
  • Disable Assignment Notification On Module In SugarCRM

    How can I disable assignment notifications for a particular custom module in SugarCRM?   Eg. When I create a new Case or Task and assign it to a User, the User receives an email about the assignment. If I turn o...
    Saiyed Faisal
    last modified by Saiyed Faisal
  • Why does this cause my instance of Sugar to crash?

    The formula saves without any errors. But when I save the field I get an error that crashed my instance. It's on demand, not on my server. This is my little formula. All the fields are correct and the syntax appears t...
    Howard Jennings
    last modified by Howard Jennings
  • How to obtain SugarBean from a relate field?

    Hi All   I am working in Cases After Save logic hook and need to get a bean from a relate field. I have a relate field named vehicle_c which is related to a custom module called Vehicle.    When I log...
    sonesay inthavong
    last modified by sonesay inthavong
  • Facing error during record creation

    Hello,   I am facing some issues during record creation.   FATAL[2018-5-16 12:52:16]: Uncaught RangeError: Maximum call stack size exceeded at http://localhost/live/test/sidecar/minified/sidecar.min.js?v=...
    Baishakhi Karmakar
    last modified by Baishakhi Karmakar