• Sugar Mobile 14.0 and Mobile SDK Are Live

    Sugar Mobile 14.0 is now available for download on iOS and Android devices.   This release addresses an issue identified in prior releases of Sugar Mobile that could cause the app c...
    Rich Green
    created by Rich Green
  • Sales Stage Age

    I'd like to record the age of the current sales stage, not just the age since "Closed-Won". I was wondering if there were a way to createa process that set a date field every time the sales stage changed, then I could...
    Elizabeth Buckfelder
    last modified by Elizabeth Buckfelder
  • [2019-11-21, 16:11 UTC] Known Cloud Issues - Sugar Discover, Sugar Identity, Hint

    We have addressed an issue in our cloud environment where Sugar Discover, Sugar Identity and Hint are currently experiencing intermittent issues. We will update this post as we address this issue
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • CheckFTSConfig and Elasticsearch upgrade fail

    Hi everyone,   I have a Sugar 7.9.4 and am upgrading to 8.0. It is specifically failing at the CheckFTSConfig phase in the pre-checks. The meesages are:   [Upgrader] - ERROR: Unable to get s...
    Mike Papageorge
    last modified by Mike Papageorge
  • Why sugarcrm use ^ for saving multienum field value?

    Why sugarcrm use ^value1^,^value2^,^value3^ instead of value1,value2,value3 for multienum field values? multi-enum
    Zakria Rehan
    last modified by Zakria Rehan
  • How to implement Team-based views?

    Dear community, One of our customers is restructuring his sales organisation with slightly specific rules of engagement: one sales team may have access to records from another team, but not to all of the fields in th...
    Damien Pochon
    last modified by Damien Pochon
  • SugarCRM 9 bean->save() not working in endpoint

    Hello Folk,   I am trying to create case in Sugarcrm when webhooks fire from my external application. For that I have created one endpoint. Endpoint is working fine in my case. But problem is faced when I am try...
    Lokesh Bhandari
    last modified by Lokesh Bhandari
  • [2019-11-21, 02:02 UTC] Known Cloud Issues - Sugar Cloud US 10

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 10 stack have experienced connection issues. For information on identifying the stack where your instance is h...
    Catalin Chertita
    created by Catalin Chertita
  • Workflows in 7.8

    Hi everyone,   I am not able to create workflows in  Is this feature disabled? I can not find any create button to create workflows. I can only see existing workflows and can only edit them.  ...
    Manjeet Kaur
    last modified by Manjeet Kaur
  • How to works mechanism of fetch deltas into app

    Eugene Bychkov, Matt Marum regards from Mexico.   I have a question, exists some diagram that explain the how to works mechanism of fetch deltas into app? Can you can share me this diagram or in this case expla...
    Sanchez Jorge Luis
    last modified by Sanchez Jorge Luis
  • How to change the duration format of the call module to leave hour, minutes and seconds

    Good afternoon in the module calls the customer when making or using the cell phone application and from there, makes calls to customers the system captures the duration, but we have the problem that when the call las...
  • Getting Started with SugarCRM Development

    New to Sugar Development? Sign up to receive the latest Sugar Developer news, webinars, and surveys straight to your e-mail inbox! Request Sugar Developer News!   Make sure you have followed the steps in On-...
    Alex Nassi
    last modified by Michael Shaheen
  • Configure the Revenue Line Item Layout When Creating an Opportunity

    35 votes
    Per the 7.6 - Create Opportunity and RLI simultaneously - change available RLI fields...? discussion, users would like the ability to configure the Revenue Line Item layout when creating an Opportunity. The inability ...
    last modified by raffle
  • Apply Role for Panel or Tab

    19 votes
    Currently Roles can be applied to Fields, We have created a bunch of fields and put them into separate Panel / Tab.   We want to restrict some users to access that Panel / Tab, rather then giving roles to each ...
    Hiren Darji
    last modified by Hiren Darji
  • Error: SVG contains invalid content

    We're currently attempting to use https://mobiletools.sugarcrm.com to build out our Andorid and iOS container apps, however when we go to upload the SVG file for the Application Icon For iOS, Applicatio...
    Tim Crishi
    last modified by Tim Crishi
  • SugarCrm add a column to leads list page.

    I've to add a column in leads list view page. I've tried this...   custom/Extension/modules/Leads/Ext/LogicHooks/specQuickEditButton.php <?php $hook_array['process_record'][] = Array(1, 'Add Quick Edit Butt...
    Ashutosh Sharma
    last modified by Ashutosh Sharma
  • Product Catalog to be editable by non-admin

    Hi Everyone,   Just wondering if anyone have ever had any experience doing some customisation for Role / Product Catalog. I am currently trying to get Product Catalog to be editable by a non-admin user. Just wo...
    Jimmy Prasetyo
    last modified by Jimmy Prasetyo
  • Postcode and address validation...?

    Hi everyone,   We have a customer who requires a tool to validate addresses and postcodes in Sugar. Ideally, they need a solution whereby users can enter a house number and postcode, and the system finds all the...
    Philippa Grover
    last modified by Philippa Grover
  • I need advice on using a custom platform for API's in Sugar Cloud.

    We are using Sugar Enterprise 9.1 in Sugar Cloud in a retail B2C environment.  When a potential customer enters the store, they are handed an iPad where the watch presentations, answer questions, etc. Once they a...
    Jim Cotten
    last modified by Jim Cotten
  • add related record based on unique value

    I have a process definition that creates a related record when a case is created with specific criteria. The case and the related record (Nonconformances)  have a field (Batch) which is a unique value. How can I ...
    Kristen Dougherty
    last modified by Kristen Dougherty