• add duplicate email column to duplicate check on lead save

    When saving a new lead and there is another lead with the same email, i get the Duplicate screen, with a table of the leads that have the same email. but the email column is not shown - only the first name, last ...
    Asaf Army
    last modified by Asaf Army
  • Windows 10 pro Files (x86)\IIS Express\PHP\v7.1\php-cgi.exe - The FastCGI process exited unexpectedly

    Hi All,   I am facing 'The FastCGI process exited unexpectedly' issue on local computer. Following are the system configuration   Operating system : Windows 8 pro  PHP  7.1.29 Sql Server 2014....
    Sino Thomas
    created by Sino Thomas
  • Sugar Cloud Maintenance Scheduled for Saturday, October 12th, 2019

    On Saturday, October 12th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • pdf date html in german format?

    We have recently added the html code "date_format:"%d. %B %Y" to our pdfs so that our invoices autmatically display the date they were created. But today we noticed that the month is showing up in English instead...
    Jelena Haramis
    last modified by Jelena Haramis
  • How to configure a role so that both created_by and assigned_to users can edit the record

    How to configure a role so created user and assigned user both can edit record.  Ex: user 1 created a case and assigned to user 2. if user1 wants to add or change some field value he can not access edit record b...
    last modified by Ash
  • Language issue after upgrade

    HI all.  Recently I've upgraded company Sugarcrm PRO version to  I used the upgrade wizard and followed the Sugar Professional 7.9 Installation and Upgrade Guide. I checked PHP version ...
    Federico Ricci
    last modified by Federico Ricci
  • Outlook Plug-in: Failed to autoarchive mail items

    I'm guessing there's a setting somewhere...  We're on Release 9.1 with the current Outlook Plug-in on MS Outlook 2016   When using the Send and Archive in the Outlook Plug-In, the email is successfully...
    Bud Hartley
    last modified by Bud Hartley
  • [2019-10-11, 15:09 UTC] Known Cloud Issues - Sugar Cloud EU 01

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud EU 01 Stack have experienced connection issues for up to 3 minutes. For information on identifying the stack wher...
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • Ondemand Storage Use

    For ondemand SugarCRM instances, we now have the SugarCloud Insights at the top of the Admin page. This is good and useful, but it does not give us any breakdown of where the records are (i.e. Accounts, Contacts...
    Ben Hamilton
    last modified by Ben Hamilton
  • cancel radioenum edit

    I want to alter a radioenum controller so that it asks for confirmation when toggling between two values.   The radioenum has values "None", "Primary" and "Duplicate" when changing from Primary to either "None"...
    Francesca Shiekh
    last modified by Francesca Shiekh
  • Can legacy workflow kick off a customer journey

    Can a client using Professional use legacy workflow to trigger a customer journey?
    Susan Shapiro
    created by Susan Shapiro
  • Data Privacy Features in Sugar

    Open video

    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • How can I make a new dashboard from my Reports?

    I am trying to make a custom dashlet from a report i made, but somehow i can't do this. I only see the standard dashlets. Can someone help me out? Thanks in advance
    Sjoerd van den Bosch
    last modified by Sjoerd van den Bosch
  • Add parent to email generated with MailerFactory

    I am using MailerFactory to programmatically send emails from a Case. When the email is sent and the record created, I want to relate the Case to the Email (I have the case id).   There is probably a parameter ...
    Francesca Shiekh
    last modified by Francesca Shiekh
  • SDK 10, Mac OS xcode project build Issue

    Hello All, I have an issue in xcode project build. I m using SDK 10, Mac OS 10.14.6, Xcode 10.2 Here exactly what happens in the process, the build for iOS from the terminal is successful. then I have executed the co...
    Aniruddh Vaghasia
    last modified by Aniruddh Vaghasia
  • Cordova-ios plugin

    I'm wondering if there are any plans to update the cordova-ios plugin to a more recent version? We work extensively with the google maps plugin and need to be able to use a recent version of that plugin but it require...
    Michael Moser
    last modified by Michael Moser
  • SugarCRM New Product Line Technical FAQ

    In response to the recent evolution of the SugarCRM product line, we’ve compiled a list of answers to some common questions that we have received from the developer community about our new products. This FAQ wil...
    Michael Shaheen
    last modified by Michael Shaheen
  • How to easily add email to contact via API?

    I need to add emails to contacts. But I wasn't able to find out how to do it in a convenient way.   Now when I want to add an email address to a contact, I have to call three endpoints. 1 - I need to call POST ...
    Karel Čech
    last modified by Karel Čech
  • Group by reports and multienum fields

    7 votes
    Hello,   It should be interesting to change the way SugarCRM manages the multienum field as a grouping criteria in reporting.   For example, with the following example :   Record 1 - multienum field ...
    Groupe Sugar
    last modified by Groupe Sugar
  • Preview side panel record dashboard

    Hi there,  I am new to Sugar and I was watching a tutorial about "team based permissions" and they showed on the record dashboard, that the preview pane on the right has "preview." You can edit any of the client...
    Erin Chapman
    last modified by Erin Chapman