• Sugar Cloud Maintenance Scheduled for Saturday, October 26th, 2019

    On Saturday, October 26th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • Error: Task 'default' is not in your gulpfile

    Hi,   We are getting this error when we try to generate our debug apk. Does anyone is having the same issue?   [08:41:13] Using gulpfile ~/Documents/Sugar/mobile-sdk/9.0.508-1.4.2-2/gulpfile.js [08:41:1...
  • Ability to share filters with other (specific) users

    6 votes
    Kristjan Geir Mathiesen has already teasered it in Add "current user" as an option for "Assigned to" in filters and I'm going to pick that thread up, since there seems to be no "official" idea about it ...
    Julia Weinhold
    last modified by Julia Weinhold
  • [2019-10-23, 17:25 UTC] Known Cloud Issues - Sugar Cloud AU 02

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud AU 02 stack have experienced connection issues. For information on identifying the stack where your instance is h...
    Vlad Popescu
    created by Vlad Popescu
  • Sugar Developer Webinar - Fall '19 (9.2.0)

    Open video

    Michael Shaheen
    last modified by Michael Shaheen
  • Overwrite functions from offline api

    Hello, i need your help, for know how to overwrite one callback from readMixedCollection "../10.0.510-1.4.2-2/app/js/offline/api/read-mixed-collection.js" In specific the callback is localSyncSuccess()   Also ...
    Sanchez Jorge Luis
    last modified by Sanchez Jorge Luis
  • Error: Task 'default' is not in your gulpfile

    Hi,   We are getting this error when we try to generate our debug apk. Does anyone is having the same issue?   [08:41:13] Using gulpfile ~/Documents/Sugar/mobile-sdk/9.0.508-1.4.2-2/gulpfile.js [08:41:13] T...
    Marilia Girardi Piva
    last modified by Marilia Girardi Piva
  • Mobile App Crashes - Quota has been exceeded

    By using the SugarApp from the offical AppStore (iOS) the App went into an "internal error". I was able to locate the problem by checking the App's Log: [ERROR] FATAL[2019-10-10 12:16:28]: The quota has been exceeded...
    Kevin Bleuel
    last modified by Kevin Bleuel
  • Unable to sync with server. Violation for language value

    I checked the default language of sugar by using App.lang.getLanguage(), which is 'en_us'. Then I set it to 'en_uk' by App.lang.setLanguage('en_uk').  After doing this I am receiving this error "Unable to sync ...
    Maryam Aslam
    last modified by Maryam Aslam
  • Cases and Account relationship is not working in sugarcrm if we create Case from Contact Screen

    Hi All,   When we are creating cases from contact screen through case subpanel, cases and account relationship is not working. We are not able to see accounts mapped to any case. We are following below mentione...
    Yashgeet Saluja
    last modified by Yashgeet Saluja
  • Version 8.0.5 Now Available

    Sugar 8.0.5 is now available for all customers running Sugar's on-premise release (see: annual release model).   This release addresses an issue identified in a prior release where users would encounte...
    Zac Sprackett
    created by Zac Sprackett
  • Get instance storage from Cloud Insights

    Hello,   With the new Cloud Insights feature built into the Admin of On-Demand instances is there any way to retrieve instance storage via an API request?
    Shad Mickelberry
    created by Shad Mickelberry
  • Blocking TLS v1.1 and earlier in SugarCloud

    We intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019. This action is consistent with the rest of the industry. It may impact some Sugar integrations that connect to the SugarCloud....
    Michael Shaheen
    last modified by Michael Shaheen
  • Role-based dropdown not working

    We have a need for role-based dropdown control around the account_type DD   Sugar introduced Role-based dropdowns circa version 7.6 and an issue was raised in August 2017 (that is over 2 years ago) - Bug 79265 &...
    Neil Conacher
    last modified by Neil Conacher
  • How do I Auto Populate a Custom Relate Field when Creating a Record from a Subpanel?

    Hi all,   I'm attempting to populate a custom relate field (primary_contact_c) when creating an opportunity from a contact using the subpanel; the relate field in the opportunity should be populated with the con...
    Ian Trzoska
    last modified by Ian Trzoska
  • Quick Tips: Email Design

    Although there are several factors that affect your overall email campaign performance, the basics start with design. Let's focus on the important design decisions that you need to make for each message to drive maxim...
  • Re-add the ability to group subpanels into tabs

    10 votes
    A related feature that has also been removed is ability to group subpanels into horizontal tabs. Helps reduce too much vertical scrolling. Note: This topic was created from a reply on the How do I reorder the subpanel...
    Vin3 Vin3
    last modified by Vin3 Vin3
  • Sharing a filter for the Dashlet on SugarCRM 9.0.1

    Sharing a filter for the Dashlets is available on SugarCRM v9.1, which is only onCloud solution now. Is there any flexible way to share Dashlet's filter in a native Sugar 9.1 way, using SugarCRM 9.0.1 onPrem? So after...
    Dmitrii Mikhalchenko
    last modified by Dmitrii Mikhalchenko
  • passing a dashboard to a colleague

    I created a dashboard with 4 dashlets. The two on top are bar graphs (one budget forecast , the other turn over YtD). The 2 dashlets below the graphs are shortcuts to the report on which the two graphs dashlets are b...
    Hugo Geyskens
    created by Hugo Geyskens
  • How to correctly retrieve beams from a module.

    Hi, thanks, I was wondering if someone has got this case. I have a module called bookings and a relationship with another module bookingdetails. The type of relationship is one to many. I'm trying to retrieve the re...