• Custom phone call fields won't show in preview of a completed phone call

    I reached out to Sugar Support and apparently it's a bug they don't yet have a fix for. They recommended that I reach out to the community to see if a customization can be created to address this issue....
    Kayla Ebert
    last modified by Kayla Ebert
  • Integration of LiveChat - Subpanels are not shown

    Hi!   I installed the module of LiveChat and it works so far, as I can create leads, contacts, accounts und opportunities directly fom the chat application   The problemis, that the module itself in Sugar ...
    Michael Scheiwe
    last modified by Michael Scheiwe
  • Website Live Chat Options for SugarCRM...

    Hi everyone.   We have a customer who is interested in leveraging a website 'live chat' feature on their website, however, would like this to be integrated with Sugar.   With so many available, and the spe...
    James Banbury
    last modified by James Banbury
  • How to update a field in an after_save logic hook?

    Hello all, I have created a custom field to hold an autoincrement value for each record in the module. This works ok. I would like to use this number as a part of the name of the record. So, I have created a logic_h...
    Jaume Albaigès
    last modified by Jaume Albaigès
  • Adding tags to opportunites I don't own

    Hi,   I am trying to add tags to opportunities that I don't own so I can track them. I am not the overall opportunity owner or the line items; nor even a team member.   In SalesConnect you could add a tag...
    Scott Kimbleton
    last modified by Scott Kimbleton
  • SugarCRM Mobile SDK iOS build issue

    Getting this error while building the App in xcode "No known class method for selector 'getAppConfigItemWithKey:'" Swift Version: 4 and Xcode 10.2
    Kunal Choudhary
    last modified by Kunal Choudhary
  • Filter results of list view based on custom value

    Hi, Does anyone know how to filter results on the list-view based on a custom value on view load?   Thanks, Shrikant
    Shrikant  Borkar
    last modified by Shrikant Borkar
  • Job failed in CRON run (7.5)

    I added a job to the scheduler which runs every day at 3am. I tested the job without the scheduler and it works without any problems. I also configured cron correctly, it starts every day at 3am. But it never did anyt...
    last modified by dominik.kohout@log.at
  • User's email returned from any API?

    I am testing the API's and found that the user api (https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.9/Integration/Web_Services/v10/Endpoints/Users_GET/) doesn't return the user's ema...
    Sahaj Dhingra
    last modified by Sahaj Dhingra
  • 60 second delays in loading SugarCRM 9

    I have a SugarCRM 8.0.1 that runs perfectly.   I have 2 DIFFERENT SugarCRM 9.0.0 instances (Backups from OnDemand from 2 different customers of mine) abd have these huge 60 second delays while loading.  Bot...
    Kenneth Brill
    last modified by Kenneth Brill
  • Wich version of the sdk that sugarcrm uses for its application in the play store?

    Hi everyone, Does anyone know what version of sdk is being used in the application that is in the play store? I am currently developing an application with version 11.0.512-1.4.2-2 of sugar mobile sdk, from which i...
    Salvador  Lopez
    last modified by Salvador Lopez
  • Sugar Cloud Maintenance Scheduled for Saturday, October 19th, 2019

    On Saturday, October 19th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • How to upload data into Quotes from csv file using a new On-Demand instance?

    I have 16,000 records that I want to import into the Quotes module in my new SugarCRM OnDemand instance. I am new to everything. One suggestion I have gotten is to use fgetcsv to upload the data. I have no clue how to...
    Andy Shouse
    last modified by Andy Shouse
  • How to add image from field to PDF template?

    Hi everyone, I'm trying to add an image from a module field in a PDF template. I've tried to use <img src="{$fields.image|tmp_image_path}"/> label but I didn't have success. Can anyone explain to me the best way...
  • delete converted lead

    If I have a lead that has been converted to a Contact can I delete the converted lead if there are notes attached to the lead and leave the contact?
    Sheila McPhail
    last modified by Sheila McPhail
  • annoying bug in Quotes module

    There’s an annoying bug in Quotes module, in that the line items don’t retain the order in which you add them to the quote, and also every time you edit and save they get rearranged again. Using v7.2.0
    Vincent Amari
    last modified by Vincent Amari
  • Error: Cannot find module 'librsvg'

    Hello All, I am facing an iOS SDK build issue on Mac OS. when I do the $ ./sdk build --scheme debug --platform ios --init-native and here is the error found Error: Cannot find module 'librsvg' at Function.Module....
    Aniruddh Vaghasia
    last modified by Aniruddh Vaghasia
  • TypeError:undefined is not a constructor (cordova - iOS)

    Hello All, I have an issue to display google map with multiple marker. When I use, var baseArrayClass = new plugin.google.maps.BaseArrayClass(data_array);it gives fatal error:TypeError:undefined is not a constructor...
    Aniruddh Vaghasia
    last modified by Aniruddh Vaghasia
  • Sugar Mobile 12.0 and Mobile SDK Are Live

    Sugar Mobile 12.0 is now available for download on iOS and Android devices.   This release addresses issues identified in prior releases of Sugar Mobile. More details about this update may be found thr...
    Rich Green
    created by Rich Green
  • How to push customer master data from SAP to Sugar?

    We are using SAP ECC and having customer data in the system. Recently we implemented Sugar CRM and We want to import that Customer master data relevant for Sugar CRM from SAP. We need to know how we can connect these ...
    Ravi Ravi
    last modified by Ravi Ravi