• Sugar Cloud Maintenance Scheduled for Saturday, March 28th, 2020

    On Saturday, March 28th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance...
    Ron McCorkle
    last modified by Ron McCorkle
  • Logic hook can't find link name of relation

    Hello All,   I'm looking for help with figuring out why a new logic hook works well on my local Sugar instance but does not work in the online instance. This is an after_save logic hook in the RevenueLineItems m...
    Yury Voloshin
    created by Yury Voloshin
  • Adding a Custom Module to the Customer Portal

    Back in September of this year (2019), we held the Developer's Webinar for the 9.2 release of Sugar. During that presentation, I touched on how the Portal can be customized. Among the things illustrated in the webinar...
    Michael Shaheen
    last modified by Michael Shaheen
  • [2020-03-27, 20:56 PM UTC] Known Cloud Issues - Sugar Cloud US 07

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where ...
    Adrian Jurje
    last modified by Adrian Jurje
  • I have a problem with a chart in a dashlet

    I'm trying to do a custom dash-let with a chart, I installed the package and  when I add it to the dashlet in a Dashboard before it was saved in preview the charts looks great but when I save it, it doesn't ...
    Mario Ramos
    last modified by Mario Ramos
  • Sennheiser’s #DontStopTheMusic Series

    Sennheiser’s #DontStopTheMusic series is this weekend, with some great live performances being broadcast via IGTV. Who are you most looking forward to seeing?    Learn more about these performanc...
    Alex Nassi
    last modified by Alex Nassi
  • Setting default values in new custom fields doesn't work

    I've created three new custom fields using a module loadable package by placing the text quoted at the bottom in manifest.php. The fields were created with no problems. When I look at these fields in Studio, I see the...
    Yury Voloshin
    created by Yury Voloshin
  • Sugar’s Commitment to Security

    As we often mention in our announcements to the Sugar Community, “we take security very seriously.” It’s a simple phrase that may not do justice to the focus and attention we place on the matter. We ...
    Rich Green
    created by Rich Green
  • Subpanel with external database table

    I am working with Sugarcrm 8 ENT versdion, I want to display values from external ERP as a Sub panel in Accounts module.   How can display legacy/external database table values in Accounts module subpanel.
    Sino Thomas
    last modified by Sino Thomas
  • Where do you work while at home?

    Where are your favorite locations to work while you're home. Share a picture of your workspace or view here and also check out New workspaces for more discussions.
    Alex Nassi
    last modified by Alex Nassi
  • HI Is it possibile to copy the logic behind a kreport and then reuse it.

    I use a test vesion of sugar and when I am happy that the requested report runs ok. I have to type it out in the main SugarCRM Kreporter. Thus duplicating the work. Thanks Anthony
    anthony malone
    last modified by anthony malone
  • How to use Survey Reporting to Drive Action in Your Organization

    It’s official: we are living in a world where data is the most expensive resource*. The idea that data is the new oil may just be the secret mantra of the tech giants who are growing bigger.   Their ap...
  • Sugar Versions 9.0.3 and 8.0.6 Now Available

    SugarCRM has released versions 9.0.3 and 8.0.6 for all editions and are available for download to on-site customers. At SugarCRM, we consider data security and the protection of your private information our highest pr...
    Rich Green
    created by Rich Green
  • How to check relationship field value is changing in logichooks

    Hi All,   For the normal fields it is possible to know that value is changing   if(isset($arguments['dataChanges']['<your_field>'])) {          $GLOBALS['log']->fatal("pre...
    Muhammad Shaji Uddin
    last modified by Muhammad Shaji Uddin
  • How to save Inbound emails attachments in case  Attachments ?

    Hi All I would like to save inbound emails Attachments save to cases module... => same as emails create cases but attachments not shows. any idea..       Regards MK.
    M Gupta
    created by M Gupta
  • Campaign Emails Very Slow Processing

    Good Evening,   Has anyone dealt with this error message before with campaigns? Our emails have still been sending, but every email gets the error below tagged in the log files. Our campaigns used to be really q...
    Dan Petersen
    last modified by Dan Petersen
  • [2020-03-23 19:13 UTC] Known Cloud Issues - IDM Hosted Instances

    We are currently addressing an issue in our cloud environment where IDM hosted instances have been experiencing performance and login issues, including degraded performance and the IDM login page timing out,...
    Kevin Louie
    last modified by Kevin Louie
  • Move "View Log" out of "System Settings"

    1 vote
    It would be helpful to move the "View Log" out of "System Settings" page and place it directly on the Admin page. It does not make intuitive sense to have it inside the "System Settings" because the log is not a Syste...
    Yury Voloshin
    last modified by Yury Voloshin
  • logic hooks on EmailAddress relationships not working?

    I need to trigger a process when an Email Address is added or removed from a Contact. I was hoping to leverage the after_relationship_add/after_relationship_delete on Contacts:   function EmailAddressChanged($be...
    Francesca Shiekh
    last modified by Francesca Shiekh
  • On Premiss Server Slowing Down - SQL Log files ?

    Hello everyone,   Request to our server have been seriously slowed down this week.  While checking the table's size, the report below has been displayed.  Does any know what's the " tracker " table ?...
    Thibaut  Legrand
    last modified by Thibaut Legrand