• Assign Team on new record creation

    Hi all,   we are currently looking into segregating our system by teams. Previously we already had teams assigned to users, but all records in our system were defaulted "Global".   I started changing all ...
    Fabian Varasteh
    last modified by Fabian Varasteh
  • Custom error message not working in create.js

    Hello All,   I am trying this way to display a custom error message   ({ extendsFrom: 'CreateView', initialize: function (options) { this._super('initialize', [options]); app.error.errorName2Keys['cust...
    Sino Thomas
    created by Sino Thomas
  • How to convert from opportunity module to a custom module?

    I have a custom module called PROJECT, i want to convert an opportunity to a project, both modules have some fields in common. How do i get the data from opp to project for those in common fields?   Using Sugar ...
    Nicola Caobianco
    last modified by Nicola Caobianco
  • Can i ensure all Contacts under an Account automatically get assigned to the Account's Assigned To/User?

    Hi Team,   When you create Contacts from an Account (record) by using the + button, the contacts are automatically assigned to whoever is adding it. I would like to know if you guys know of any way that we can e...
    Peter Pavisic
    last modified by Peter Pavisic
  • Module Record "Share" Producing Malformed Email In Outlook For Mac

    The "Share" feature on a Module Record View (e.g. Account module, Contact, etc.), on a Mac desktop using Outlook for Mac as the default email client, creates an email that looks fine before sending, but if it is just ...
    Vince Outlaw
    created by Vince Outlaw
  • Can I update Contact Emails as Opted-Out via Import?

    I have a list of Contact email addresses from our Email Marketing System (MailChimp) and want to set their SugarCRM Email Status based on MailChimp status (e.g. MailChimp "Unsubscribe" = SugarCRM Contact Email Opted-O...
    Vince Outlaw
    last modified by Vince Outlaw
  • Error in documentation on converting a multiselect to dropdown?

    It looks like there is an error in the documentation section Converting a Multiselect Field to a Dropdown Field.   The parameter circled in red is System Label, when it actually should be Field Name. Is that ...
    Yury Voloshin
    last modified by Yury Voloshin
  • How to Add Values to the Date Type Field Default Value Dropdown

    I have a client that wants a date field to default to 60 days from today.   The current default list in Studio lists: yesterday, today, tomorrow, next week, next monday, next friday, two weeks, next month, first...
    John Boyes
    last modified by John Boyes
  • How to assign email template with related module values ?

    Hi All,   I talking about the Email module.   I need to integrate the related module values in email templates. how can I do it ?   Please help me find a solution.
    Sino Thomas
    created by Sino Thomas
  • Apple iPad on Wifi

    Hi Support, I submitted app and received this message from Apple regarding app performance in iPad; Android has been successfully published but apple seem to have found an issue. Is this something you a...
    Sayfur Rahman
    last modified by Sayfur Rahman
  • Error: Cannot find module 'librsvg'

    Hello All, I am facing an iOS SDK build issue on Mac OS. when I do the $ ./sdk build --scheme debug --platform ios --init-native and here is the error found Error: Cannot find module 'librsvg' at Function.Module....
    Aniruddh Vaghasia
    last modified by Aniruddh Vaghasia
  • How to refer to a Cordova plugin

    Hi,   I'm doing some testing of cordova plugins, in particular the nfc scanner.  $native> ../cordova install phonegap-nfc I'm trying to run a quick test, something like the sample code:    &#...
    Steven Cox
    last modified by Steven Cox
  • [2019-09-17, 22:26 UTC] Known Cloud Issues - Sugar Cloud US 12

    We are currently addressing an issue in our cloud environment where instances hosted on the Sugar Cloud US 12 stack are currently experiencing performance issues. For information on identifying the stack whe...
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • Improved Multi-Select Field Groupings for Summation Reports

    score15
    Active
    3 votes
    In my instance, the "opportunity source" field is a multi-select list.    I would like to create a summation w/ details report with a chart showing the summed value for each opp source type.    H...
    Jacquelyn Lane
    last modified by Jacquelyn Lane
  • Sugar Cloud Maintenance Scheduled for Saturday, September 21, 2019

    On Saturday, September 21, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    created by Ron McCorkle
  • How To Make Dependent Filter In Sugarcrm 9.0 Report Module ?

    Hi All ! How To Make Dependent Filter In Report Module  Sugarcrm 9.0 .?   Its Working On Accounts and other Modules In edit View While I am trying To create Report for ex-Account Module  But Filter D...
    MK Gupta
    created by MK Gupta
  • How to replace dropdown with multiselect in List View Related Records filter

    In the List View filter of our Meeting module, there is an option to search by Related To field, where we can search by Accounts related to a Meeting (see image). At this time, when I click on "Search and Select", a l...
    Yury Voloshin
    created by Yury Voloshin
  • can I sort Tasks by Priority Level

    I have accumulated hundreds of Task that have Priority High, Medium, Low. I want to be able to view only my "High" level task. I used to be able to do it in older versions but in 9.1.0 Professional I am unable to add ...
    Jeff James
    last modified by Jeff James
  • Recovering deleted records

    Hi,   I'd like to ask a general question regarding best practices. In cases like when a client mistakenly deletes a record from any Sugar module, such as Accounts, what is the best way to go on about recovering ...
    Samuel Kim
    last modified by Samuel Kim
  • How to set currency field to have a blank default value?

    Hello,    I have been trying to set my currency values to default to blank, but they keep defaulting back to $0.00. Any way I can work around this? I'm using Sugar On-Demand Enterprise, version 7.11.1.0. &#...
    Raul Munoz
    last modified by Raul Munoz