• If I have an Account field and a Contact field under the Cases Module, how can I set it up so the options in the DropDown under the "Contact" field vary depending on the account selected under the "Account" field?

    I am trying to have the contact field options relate to what is selected under the account field.
    Jennifer Lewis
    last modified by Jennifer Lewis
  • Preview side panel record dashboard

    Hi there,  I am new to Sugar and I was watching a tutorial about "team based permissions" and they showed on the record dashboard, that the preview pane on the right has "preview." You can edit any of the client...
    Erin Chapman
    last modified by Erin Chapman
  • How do I cause a redirect after an after_save logic hook?

    Hello,      In sugar 7 pro, I created a logic hook for Leads module in order to delete a lead after I convert it. That works fine, but after the actions are done, sugar redirects me to the page of...
    Iulia Iulia
    last modified by Iulia Iulia
  • sort comment log with latest first

    I need to sort my comment log by latest first.   I can do this in the showCommentLog method of the field's controller by reversing the comments array, but it's not the cleanest way and it interferes with an...
    Francesca Shiekh
    last modified by Francesca Shiekh
  • How to delete some captured emails?

    How to make that sugarCRM 9.1 does not capture emails for a specific name (synchronized by smtp). logic hook or some else? we will delete emails using sheduller, but we need other solutions.
    Nick Gamora
    created by Nick Gamora
  • No address in from field when using Outlook

    When saving an email to Sugar, Nothing is displayed in the From field. Please provide a suggestion for this  
    Nagamani D
    last modified by Nagamani D
  • SugarCRM 6.5 connector to Xero

    I'm wondering if anyone can provide me with a connector for Xero from SugarCRM, and if anyone can create one for a fixed price?
    Rodolfo Tuble
    last modified by Rodolfo Tuble
  • Filter results of list view based on custom value

    Hi, Does anyone know how to filter results on the list-view based on a custom value on view load?   Thanks, Shrikant
    Shrikant  Borkar
    last modified by Shrikant Borkar
  • Date Field -- Improper Text Display on some android devices

    Hello Eugene, I create a custom view in which I used sugar's inbuild fileds like date, text and other. But, getting issue particular to date field text display value on the fewer android devi...
    Shrikant  Borkar
    last modified by Shrikant Borkar
  • How IoT is Transforming CRM for Manufacturing

    Technology is revolutionizing the way manufacturers run businesses day-to-day in the digital era. CRM systems can leverage the Internet of Things (IoT; a system of interrelated computing devices, mechanical and digita...
    Noah Thomas
    created by Noah Thomas
  • Introducing Sugar Connect

    Today, we are excited to announce that Sugar Connect is generally available to customers!     Sugar Connect Overview Sugar Connect harmonizes your CX applications by surfacing key customer data and...
    Trevor Bloking
    created by Trevor Bloking
  • Cannot assign a Group User through workflow

    The documentation for 6.5 says: Examples of uses for a Group User would be to assign all new leads to a  group user named "Sales". However, in Version 7.x the documentation no longer mentions this use.  It ...
    last modified by gdarling@w-systems.com
  • How to customize & reuse the new list layout in Sugar Serve?

    We like the new ticket list layout very much: good density, good priorization via colors / indicators.  Now, how can we customize that? Reuse that for other modules?  I've searched though Studio but could ...
    Damien Pochon
    last modified by Damien Pochon
  • Is there a way to audit Administration actions

    Hi all   I'm looking for a good method to audit all Administration task done by admins. This is because we have more than one admin looking after our instance and its very difficult to track what changes ar...
    sonesay inthavong
    last modified by sonesay inthavong
  • Language issue after upgrade

    HI all.  Recently I've upgraded company Sugarcrm PRO version to  I used the upgrade wizard and followed the Sugar Professional 7.9 Installation and Upgrade Guide. I checked PHP version ...
    Federico Ricci
    last modified by Federico Ricci
  • add duplicate email column to duplicate check on lead save

    When saving a new lead and there is another lead with the same email, i get the Duplicate screen, with a table of the leads that have the same email. but the email column is not shown - only the first name, last ...
    Asaf Army
    last modified by Asaf Army
  • Windows 10 pro Files (x86)\IIS Express\PHP\v7.1\php-cgi.exe - The FastCGI process exited unexpectedly

    Hi All,   I am facing 'The FastCGI process exited unexpectedly' issue on local computer. Following are the system configuration   Operating system : Windows 8 pro  PHP  7.1.29 Sql Server 2014....
    Sino Thomas
    created by Sino Thomas
  • Sugar Cloud Maintenance Scheduled for Saturday, October 12th, 2019

    On Saturday, October 12th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • pdf date html in german format?

    We have recently added the html code "date_format:"%d. %B %Y" to our pdfs so that our invoices autmatically display the date they were created. But today we noticed that the month is showing up in English instead...
    Jelena Haramis
    last modified by Jelena Haramis
  • How to configure a role so that both created_by and assigned_to users can edit the record

    How to configure a role so created user and assigned user both can edit record.  Ex: user 1 created a case and assigned to user 2. if user1 wants to add or change some field value he can not access edit record b...
    last modified by Ash