Sugar User Group: Sugar Integration to Vonage

Created by Sarah Friedlander Garcia on Feb 26, 2018

Tuesday, March 20, 2018 at Webinar

Starts at 11:00 AM · Ends at 12:00 PM, PST (America/Los_Angeles)

  • mweitzel
  • Sarah Friedlander Garcia
  • Kevin Reichley

Get more out of Sugar with its integration to Vonage — a rich, easy to use and intuitive interface designed to effortlessly integrate your voice interactions into your key CRM workflows.

Features we will demo include:

  • Click to Dial – Call any number directly from Sugar with the click of a mouse.
  • Screen Pops - When calls come in, screen pops open to let you know who is calling and its corresponding record in Sugar
  • Adding New Records - Create new records in Sugar if the phone number is not associated to any record
  • Call Tagging and Note Taking - Call tagging and note taking for all inbound/outbound calls are recorded in your Sugar contact or lead activities.


In addition to our feature topic, the session will include our usual coverage of:

  • SugarCRM Company & Sugar Product News
  • Sugar Open Q&A Session