Sugar User Group: Customer Success

Created by Sarah Friedlander Garcia on Aug 31, 2017

Tuesday, September 19, 2017 at Webinar

Starts at 12:00 PM ยท Ends at 1:00 PM, PDT (America/Los_Angeles)

  • Sarah Friedlander Garcia
  • Jerome Jimenez

We are excited to introduce a new role within W-Systems that is singularly focused on YOUR success. Join Matthew Cooke, Director of Customer Success on Tuesday, September 19th at 2PM Eastern who will share some details of the latest customer success initiatives and further discuss how this move will positively impact all of our customers.

We will review the following initiatives:

  • About Customer Success at W-Systems
  • Survey Results and Gauge on How We are Doing
  • Introduction to UpCare
  • Support Portal
  • Welcome Center

In addition to our feature topic, the session will include our usual coverage of:

  • SugarCRM Company & Sugar Product News
  • Sugar Open Q&A Session