How to use Sugar Serve

Document created by Brieanne Rowe Employee on Jan 21, 2020
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Cost

Free

 

About this course

Learn the essentials of using Sugar Serve, this course covers the following topics:

  • Service Console
    • How to use the Overview Dashboard
    • How to use the Case Workbench
  • Business Centers and Holidays
  • Automation using SugarBPM
  • Serve Analytics

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