Sugar Certification Program

Document created by Brieanne Rowe Employee on Jan 22, 2020Last modified by Brieanne Rowe Employee on Jan 22, 2020
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Get Ready, Get Certified

The SugarCRM Certification Program (SCP) is a multi-track program of written exams to validate the skills of SugarCRM professionals on Sugar products and best practices.


Why Certify

Becoming Sugar Certified demonstrates your solid understanding of the Sugar products used in your role. This program is designed to build your competence and improve your job performance when working with Sugar.



The SugarCRM Certification Program offers you a number of compelling benefits that include building upon your visibility in the CRM market. A few additional benefits include being rewarded for your knowledge, skills and abilities, gaining the confidence in working within the Sugar platform, and earning a valuable distinction from your peers.


How to Get Certified

Getting ready for certification requires training and on-the-job experience. There are several ways to prepare. We recommend you complete self-paced learning, attend live training classes, shadow a peer, and practice on your own to fully prepare for certification exam.

Once you're ready, go to Kryterion to register and schedule your exam. Individual exam fees are $175 per attempt. You will need to create an account and follow the home page instructions to get started.


For Teams, Pre-paid Certification Exam Vouchers

Get your entire team Sugar Certified with the purchase of pre-paid certification vouchers valid towards Sugar Certification exams, and save 10%. Purchase a bundle of certification vouchers.



To avoid an “expired” certification status and keep your skills current, we require you to recertify every 2 years by retaking the current version before your certification expiration date. Select your certification track from the choices above and register to take the current exam.


Contact Us

Send us an email to and one of our training representatives will be in touch with you shortly.