SugarCon 2017 Sessions

Document created by Alex Nassi Employee on Jul 11, 2017Last modified by Alex Nassi Employee on Sep 19, 2017
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SugarCon 2017 Sessions

Achieving Better User Adoption - Tips and Best Practices

Tuesday, September 26, 2017 (1:00 PM)


Advanced Sidecar Customizations 

Wednesday, September 27, 2017 (11:00 AM - 3:00 PM)


Advanced Sugar Admin - Deep Dive

Monday, September 25, 2017 (9:00 AM - 4:00 PM)


Advanced Sugar Developers - Deep Dive

Monday, September 25, 2017 (9:00 AM - 4:00 PM)


Advanced Workflow

Wednesday, September 27, 2017 (2:00 PM)


Artificial Intelligence and CRM: Expectations and Concerns (Community Choice Topic)

Wednesday, September 27, 2017 (2:00 PM)


Becoming a Demo Champion 

Tuesday, September 26, 2017 (5:00 PM)


Best Practices for Designing Advanced Workflows 

Wednesday, September 27, 2017 (1:00 PM)


Building Code Customizations for Advanced Workflow  

Tuesday, September 26, 2017 (2:00 PM - 6:00 PM)


Building Custom Apps Using Mobile SDK  

Wednesday, September 27, 2017 (11:00 AM - 3:00 PM)


Building Your First Chart Dashlet  

Wednesday, September 27, 2017 (11:00 AM - 3:00 PM)


Certification Exams (Administrators, Developers, Solution Architects)

Monday, September 25, 2017 (4:00 PM - 6:00 PM)


Current Customer Engagement Trends and How to Drive Modern Customer Experiences with Cloud-Enabled Platforms

Wednesday, September 27, 2017 (11:00 AM)


Customer Support/ Customer Engagement: From "Customer Support" to Customer Delight

Tuesday, September 26, 2017 (4:00 PM)


Customizing SugarCRM Mobile

Tuesday, September 26, 2017 (4:00 PM)


Do’s and Don’ts for Using Emails APIs  

Tuesday, September 26, 2017 (4:00 PM)


Escalations and the People Who Love Them  

Tuesday, September 26, 2017 (2:00 PM)


Finance and Insurance: How to Know and Win Over Your Customers

Tuesday, September 26, 2017 (1:00 PM)


From Zero to Production 

Wednesday, September 27, 2017 (1:00 PM)


The Future of Marketing & Building Adaptive Journeys 

Wednesday, September 27, 2017 (2:00 PM)


Getting Started with Advanced Workflow (Admins)

Wednesday, September 27, 2017 (11:00 AM)


Improving Sugar Integrations Using OpenID Connect   

Wednesday, September 27, 2017 (2:00 PM)


Improving Your PHP Customizations  

Tuesday, September 26, 2017 (3:00 PM)


Increase CRM Insights with Greater Data Scope, Quality and Modern Integration 

Tuesday, September 26, 2017 (3:00 PM)


Increase the Value of Every Connection with Relationship Analytics 

Tuesday, September 26, 2017 (4:00 PM)


Managing Emails

Wednesday, September 27, 2017 (1:00 PM)


Manufacturing: How to Gain and Retain Customers in the Manufacturing Business

Wednesday, September 27, 2017 (1:00 PM)


Marketing and Sales Alignment: How CRM and Marketing Automation Fit Together

Wednesday, September 27, 2017 (11:00 AM)


New Sugar Admin - Intro

Monday, September 25, 2017 (9:00 AM - 4:00 PM)


New Sugar Developers - Intro

Monday, September 25, 2017 (9:00 AM - 4:00 PM)


Performance Tuning for Scale  

Wednesday, September 27, 2017 (11:00 AM)


Performing Common Code Customizations on New Quotes Module 

Wednesday, September 27, 2017 (11:00 AM - 3:00 PM)


Practical Customer Acquisition and Retention with Sugar, MailChimp, Zendesk and Intercom

Tuesday, September 26, 2017 (2:00 PM)


Professional Services: How to Optimize Relationships in a Subscription Economy

Tuesday, September 26, 2017 (3:00 PM)


Quotes Module - Deep Dive (All Levels)

Wednesday, September 27, 2017 (1:00 PM)


Upcoming Features and Enhancements in Quotes, Opportunities and Related Modules 

Tuesday, September 26, 2017 (11:00 PM)


Relationship Intelligence: Reporting and Insights

Tuesday, September 26, 2017 (3:00 PM)


Sales Automation: Deep Dive, Innovation & Best Practices

Tuesday, September 26, 2017 (2:00 PM)


Single Sign On (SSO) Best Practices for Sugar  

Tuesday, September 26, 2017 (4:00 PM)


Solution Architect Panel

Tuesday, September 26, 2017 (5:00 PM)


Special Session: GDPR Roundtable

Tuesday, September 26, 2017 (2:00 PM)


Spotlight: Aligning IT and Business for an Integrated, Multi-Country Rollout: Driving Successful Governance, Change Man… 

Wednesday, September 27, 2017 (1:00 PM)


Spotlight: Building the Financial Business Case for a Global CRM Rollout 

Wednesday, September 27, 2017 (11:00 AM)


Spotlight: Creating an Intelligent, Global Forecasting Mechanism with Sugar (AGFA) 

Tuesday, September 26, 2017 (4:00 PM)


Spotlight: Driving Customer Loyalty and Satisfaction with Sugar (Devlyn) 

Tuesday, September 26, 2017 (2:00 PM)


Spotlight: Getting Independent Sales Reps and the Manufacturer on the Same Team (ASI) 

Tuesday, September 26, 2017 (3:00 PM)


Spotlight: Transforming from a Task Oriented to Customer Oriented Sales Culture (Backcountry) 

Tuesday, September 26, 2017 (1:00 PM)


Sugar Deployment - Selecting the Right Model For You

Wednesday, September 27, 2017 (11:00 AM)


Sugar Developer Ecosystem

Tuesday, September 26, 2017 (1:00 PM)


Sugar Integration Patterns 

Tuesday, September 26, 2017 (3:00 PM)


Sugar Platform - Beyond the Basics

Tuesday, September 26, 2017 (1:00 PM)


Sugar Platform Coming Attractions

Tuesday, September 26, 2017 (1:30 PM)


Sugar Reporting - Deep Dive (All Levels)

Tuesday, September 26, 2017 (2:00 PM)


Sugar Roadmap - Come See What's Next

Tuesday, September 26, 2017 (2:00 PM)

Wednesday, September 27, 2017 (11:00 AM) 


Sugar Security - Best Practices for Keeping Your Data Safe 

Tuesday, September 26, 2017 (2:00 PM)


Sugar Studio: Configuring Layouts

Tuesday, September 26, 2017 (4:00 PM)


Sugar Studio: Configuring Custom Fields

Tuesday, September 26, 2017 (3:00 PM)


SugarCRM Mobile SDK Deep Dive 

Tuesday, September 26, 2017 (3:00 PM)


Team and Role Based Permissions (Admins)

Wednesday, September 27, 2017 (2:00 PM)


Testing Sugar Customizations

Tuesday, September 26, 2017 (4:00 PM)


Troubleshooting Sugar Code Customizations 

Tuesday, September 26, 2017 (2:00 PM - 6:00 PM)


Understanding the Sugar Platform 

Tuesday, September 26, 2017 (2:00 PM)


Using and Defining Collections in Sugar 

Tuesday, September 26, 2017 (5:00 PM)


Using the REST API to Integrate with CRM Data  

Tuesday, September 26, 2017 (2:00 PM - 6:00 PM)


The Wall of Questions 

Wednesday, September 27, 2017 (2:00 PM)


You Want Better CRM User Adoption? Gamify Your System

Tuesday, September 26, 2017 (1:00 PM)


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