• Installing the On-demand version 9.3.0 on a Development Environment

    Hi,  I'm trying the install a back up of Sugar Professional 9.3.0 on a Local Development instance .  Unfortunately this is an "On-demand" only version  and the stand alone version server requirement i...
    Anoop Antony
    last modified by Anoop Antony
  • external cache db    what does it do

    Hello Community,    Using SugarCRM 9.01   - onsite    I am running into an issue of my database server filling up its temp file and then slowly filling up the HDD space causing Sugar to...
    David Matrai
    last modified by David Matrai
  • Which sidecar field type does the Encrypt field use?

    We want to customise thr Encrypt field in a custom module in the the front end by masking the plaintext password.   Which sidecar field type should I extend and customise?   There's no field type called en...
    Kedar Gawande
    last modified by Kedar Gawande
  • Select Multiple Products

    Is there anyway to select multiple products[ Quoted Line Items] in custom module. or in Multi select field can we get the related module quoted line items. so that user can choose what items to be wanted in anot...
    Ash
    last modified by Ash
  • Formula Builder query - IsinList

    Hi  I am trying to get a field to become visable on the Quote Module only if the Customer Number selected is equal to a specific number such as 323001419.    The visability of the field is depend...
    Rosemarie Connell
    last modified by Rosemarie Connell
  • Radio Button field ReadOnly

    I want to make Radio button field as read-only when Account field is not empty. I have tried using dependency but it didn't work.
    Sundar  Kumar
    last modified by Sundar Kumar
  • How to get the SugarCRM downloaded in local machine ? Store site is redirceting me to user page.

    Hi there, I have got free trail link. I'm unable to download the SugarCRM from the store site which is mentioned in the documentation. It navigates me to user link instead. Can you please throw us some light on how t...
    Manimaran R
    last modified by Manimaran R
  • Stagnant Opportunity Reminder

    We have implemented a Stagnant Opportunity Business Process Workflow, but have a minor problem that the past 1 day reminder is still occurring even when the Opportunity is Won.   I think its where I have positio...
    Greg Barrass
    created by Greg Barrass
  • Secure LDAP client install fails

    Sorry if this is not be the correct forum.  I am running Sugar Professional on premises on Ubuntu 18 linux.  I am currently using LDAP to authenticate back to our Windows Active Directory Domain Controller.&...
    Rodney Broder
    created by Rodney Broder
  • how to add calculated formula to a phone number field, when a 'Relate' field in the same module is chosen

    I have 2 fields where one of them is a Relate field which consists of the records in the Contacts module.    I have another field which is for a phone number   My aim is to auto-populate the phone num...
    Punit Desai
    last modified by Punit Desai
  • Dashlet report chart legend color. Can you modify the color of the graph displayed?

    I have multiple dashlets that correlate with each other. If the colors are inconsistent, this makes the graphs confusing and can cause errors for end users. Is there a way to control the color of the legends displayed...
    Tom Ricciardi
    last modified by Tom Ricciardi
  • custome response for out-of-the-box sugar API WS

    We are sugar partners and we have a large implementation of sugarcrm in terms of customization.   They will be using sugar flower "serve + sell" that is ondemand deployment option only for now.   The thing...
  • Parallel sessions using the same access tokens

    Hi     We have an integration which allows us to call the SugarCRM API by using the authentication tokens of a certain SugarCRM user. Now, our customers have a problem: their refresh token become invalid (i...
    Jan Aelbrecht
    last modified by Jan Aelbrecht
  • Process definition

    Hi , I am not able to see related module in process definition can any body guide me.   Like Target Module: Account And I want to update the associated Contact where Account & Contact have M:M relations...
    sameeksha  agrawal
    last modified by sameeksha agrawal
  • remove calculated value from field not (entirely) working

    I have a field called "Install Date" in the Cases module that calculated its value from a module called Equipment with this formula:   related($e1_equipment_cases_1,"install_date_c")   I now wish to remove...
    Marshall Ambros
    last modified by Marshall Ambros
  • Configuring SugarCRM to use ElasticSearch with AWS Auth

    After a bit of searching I didn't see this posted anywhere, and the official Sugar docs specify that the only allowed 'transport' values are 'http' or 'https'.   $sugar_config['full_text_engine']['Elastic'] = [ &...
    John Hoffmann
    last modified by John Hoffmann
  • Create dropdown from module records

    Hi all, Has anyone done this or is it at all passible. We have created a custom countries module which has records of countries  and other data required by our business. We would like to create a dropdown field ...
    john Fieldsend
    last modified by john Fieldsend
  • Easily enable and disable mainteance mode for Sugar Cloud

    In Sugar 7.9, Sugar introduced a maintenance mode config setting.  This setting restricts logins to only admins, allowing you to make changes to the instance while preventing regular users potentially entering ne...
    Kevin Louie
    last modified by Kevin Louie
  • Costs for Sugar connect?

    Sugar crm v9.0.1 - Pro - cloud   Hi All - we are just moving from on prem outklook to outlook 365. I've been looking into sugar connect, it seems like a better UI than the downloadable plugin for outlook.  ...
    john mckenzie
    last modified by john mckenzie
  • Process Definition trigger in relation to LogicHooks

    I hope this is a relatively simple question. In Sugar 9.x, what order does the process definition triggering event fall in relation to LogicHooks? Is it an after_save or a before_save event? What is the order of the e...
    Tim Crishi
    last modified by Tim Crishi