• bean not in if condition even logic is correct in logic hook

    Hi, a weird thing in my system I have logic_hook in opportunities module after_save but one record always not in a condition, I'm not sure why.   could you please suggest how should I investigate a problem? &...
    Autchara Chaiprom
    last modified by Autchara Chaiprom
  • My post has been pending moderator approval since 11/7. How long does this take?

    What the subject says and why it's needed in the first place. Thanks. 
    Amy Lindhorst
    last modified by Amy Lindhorst
  • Changes in Sidecar model not reflected in Sugar bean

    I have a requirement where a field called resource_rate_actual has be set equal to one of several fields, depending on the value selected in a dropdown. I've set it up in record.js view controller like this:   i...
    Yury Voloshin
    last modified by Yury Voloshin
  • How to add Email field as duplicate check in Contacts module on Lead Conversion Process?

    Hi Everyone,   We had a requirement in Lead Conversion Process in SugarCRM 9.x . We are working on 9.x Sugar Professional  Edition. Basically when we convert the Lead on Convert page of Contacts module by d...
    Nagamani D
    last modified by Nagamani D
  • Extending EmailTemplates to add Cases Module in Sugar 7.9.5, Parsing Email not working

    I was able to add the case modules variables in the email template Reference Insert Opportunity variables into Email Templates ) , I'm not able to parse the emails,   I did try overriding function emai...
    Anoop Antony
    last modified by Anoop Antony
  • Bulk delete from csv

    Enterprise 9.3 on-demand.  I have been given a csv containing long list of bouncing emails and I need to delete the contacts associated with them.   Any options to make this easy?
    Tom Repetti
    last modified by Tom Repetti
  • Customize Customer Journey Plugin

    I am trying to customize customer journey plugin code . On click of complete checkbox on milestone task , it should display custom warning instead of completing milestone. How can I customize "completeActivityClick"...
    Gagan Kaur
    last modified by Gagan Kaur
  • Using Cases Internally

    Hi There, Seeking guidance on how we might leverage the cases functionality for internal Sugar issues. Is anyone doing this? Right now we are using the help desk ticketing system and it's just not very user friendly ...
    Annie Warren
    last modified by Annie Warren
  • How We Can Make custom log field Like As Comment log?

    Hi All,   I am Trying to create New Custom field same Beauvoir default comment log filed sugar crm 9.x. any one any idea for how to create new custom comment log filed in module....     Thanks
    M Gupta
    last modified by M Gupta
  • How do you prepopulate to recipient with email address in email compose 

    How can we auto-populate to address with only email address. There is sugar support link which show how can we add record in to address. https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Gui...
    Zeeshan Shaikh
    last modified by Zeeshan Shaikh
  • Deprecated API Usage Warning from Apple

    Hello, I got a warning email from apple regarding UIWebView Usage for custom SugarCRM mobile app. Please check the below details.   We identified one or more issues with a recent delivery for your app, Your deli...
    Shrikant  Borkar
    created by Shrikant Borkar
  • 500 internal server error in file cache/class_map.php

    Hi all, I faced with a problem that sometimes got as error message: PHP Parse error:  syntax error, unexpected '=>' (T_DOUBLE_ARROW) in htdocs/cache/class_map.php on line 10198The line number always changes. ...
    Autchara Chaiprom
    last modified by Autchara Chaiprom
  • Fatal error: Call to a member function nowDb() on a non-object

    Hi,   I am trying to build a backup server for development of our sugarcrm. After copying the sourcecode and importing the database and setting file and folder partition, I stiil get the following error.  ...
    Sannel Alcantara
    last modified by Sannel Alcantara
  • How To save date and time value in date and time field in sugarcrm using before save logic hook ?

    How To save date and time value in date and time field in sugarcrm using before save logic hook ?
    M Gupta
    last modified by M Gupta
  • Studio - update fields value using formulas, without affecting existing records

    Hi guys,  Is there a way to change the value of a field in a record, using a formula for instance, without affecting existing records?   For example, in our case, when creating revenue lines records, today...
    Timothe Delhaise
    created by Timothe Delhaise
  • Collecting data from existing Leads using Sugar Campaigns

    Need to send out an email campaign to existing leads with some questions that include dropdowns for existing lead fields. We are hoping that the leads can reply and fill in the answers and have the lead updated in Sug...
    Greg Barrass
    last modified by Greg Barrass
  • TinyMCE Dynamic Hyperlink

    Hello all,   We are encountering an issue when we append a dynamic link ($link) in Email > Email Templates in SugarCRM. The $link contains a custom link generated from a logic. However, when we hover on it, i...
    Jordan Garrido
    last modified by Jordan Garrido
  • Filter on empty date in ListView

    When building a filter in ListView, the date field filter options do not include Is Empty/Is Not Empty options (as it does in Reports)   Sugar Support have logged this as a defect/enhancement   Does anyone...
    Neil Conacher
    last modified by Neil Conacher
  • How to get the profile picture for contact using rest api ?

    Hi Team , I am trying to fetch the image of contact . When i tried using below api , I am getting some value on picture field . But I need to get the image using rest api . Let me know if any rest api for this ? Requ...
    Maha lakshmi
    last modified by Maha lakshmi
  • How can submitted tickets come in as 'New'?

    I am trying to figure out how to accomplish the goal of client portal users being able to submit their cases through a portal and by email to a specific email address.  I have accomplished both of these and ...
    J.D. Mulliken
    last modified by J.D. Mulliken