• Using desktop Sugar Offline?

    Hi there, We're investigating a specific use case in which our customer's sales force goes to his client's offices and is regularly unable to connect to any network (cellular/wifi...). On site, they need to show sale...
    Damien Pochon
    last modified by Damien Pochon
  • web portal stuck in loading

    recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to ...
    Karen Escritorio
    last modified by Karen Escritorio
  • Campaign Emails get stuck in queue

    We are trying to send out some emails from the campaign module in Sugar and the emails get stuck in the email queue and never get sent.  We have checked the different areas of the Sugar settings an...
    Jessica Taggart
    last modified by Jessica Taggart
  • Open Opportunities with no Open Tasks

    Trying to design a report (and dashlet) that tells us which Open Opportunities do not have an Open Task. To keep it simple - Opportunity Sales Stage is not Completed and there is no Task that has a Status that is not ...
    Greg Barrass
    last modified by Greg Barrass
  • Remove spaces in a string

    I'm trying to change a record name in to a sting without spaces so I can use it as the first part of an email address. i.e. my record name is "Lost Profits LLC" I'd like to turn it into "lost_profits_llc" so find the ...
    Howard Jennings
    last modified by Howard Jennings
  • Selection lists are not showing all records

    I have code that opens a selection list based on a relationship, the code looks like this   find_customers: function () {           var self = this;   &...
    Kenneth Brill
    created by Kenneth Brill
  • Are SugarBPM processes triggered before or after logic hooks?

    Hello All,   I have a question about how the triggering of SugarBPM processes compares to the triggering of logic hooks. We have three before_save logic hooks in the Opportunities module that are indexed to run ...
    Yury Voloshin
    last modified by Yury Voloshin
  • Disable Assignment Notification On Module In SugarCRM

    How can I disable assignment notifications for a particular custom module in SugarCRM?   Eg. When I create a new Case or Task and assign it to a User, the User receives an email about the assignment. If I turn o...
    Saiyed Faisal
    last modified by Saiyed Faisal
  • Why does this cause my instance of Sugar to crash?

    The formula saves without any errors. But when I save the field I get an error that crashed my instance. It's on demand, not on my server. This is my little formula. All the fields are correct and the syntax appears t...
    Howard Jennings
    last modified by Howard Jennings
  • How to obtain SugarBean from a relate field?

    Hi All   I am working in Cases After Save logic hook and need to get a bean from a relate field. I have a relate field named vehicle_c which is related to a custom module called Vehicle.    When I log...
    sonesay inthavong
    last modified by sonesay inthavong
  • Facing error during record creation

    Hello,   I am facing some issues during record creation.   FATAL[2018-5-16 12:52:16]: Uncaught RangeError: Maximum call stack size exceeded at http://localhost/live/test/sidecar/minified/sidecar.min.js?v=...
    Baishakhi Karmakar
    last modified by Baishakhi Karmakar
  • Extending the moduleapi endpoint does not work

    if you put this in custom/clients/base/api/CustomModuleApi.php <?phpif(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');require_once("clients/base/api/ModuleApi.php");class CustomModuleApi exte...
    Nate Morris
    last modified by Nate Morris
  • login as another user

    What happened to the option to login as another user?  It used to be under the icon on the upper right.  Where was it moved to?
    Tom Repetti
    last modified by Tom Repetti
  • How to add custom button next to favorite in Subpanel

    How to add custom buttons next to favorite button for subpanels?   Thanks, Kumar
    Sundar  Kumar
    last modified by Sundar Kumar
  • Calculated Field in Customers Based On Conditions

    field value based on 2 fields 1 dropdown and billing address state fields. ex: if i selected Dropdown value X and Billing state AB then the 3rd field value should be D. how can we do this in calculated field. Thanks...
    Ash
    last modified by Ash
  • Relate field to 'Employees' module

    Hi, I have built a custom module using module builder and have deployed to a Sugar instance. I want to add a Relate field in the custom module which links to the Employees module. This is because the information to ...
    Neil Conacher
    last modified by Neil Conacher
  • How to access dashlet configuration variables from the server?

    When you click the "gear" icon in the top right corner of a dashlet, there are config items users can set for each of their dashlets. I'd like to be able to access those dashlet configuration values fro...
    Chad Hutchins
    last modified by Chad Hutchins
  • How to control access on dashlets

    Hi,    for a specific use case we would like to be able to control the access to dashlets. Currently , as far as I know, there is no way of configuring this. So any user can select the dashlet and we need t...
    Jeroen Somhorst
    last modified by Jeroen Somhorst
  • set sugar crm on local machine for free trial ?

     https://store.sugarcrm.com/download always pointed me to the profile page when I tried to setup on local . I am just trying to use for trial/ free purpose . is it possible , or do i need to purchse ?please ...
    Neeraj verma
    last modified by Neeraj verma
  • Please help with process definition workflow

    I could not find department field in Users Module. I am trying to create process definition for quotation approval. I used exclusive gateway for criteria. I want to set Users(Department is sales managment) in criteria...
    Julia Khin
    last modified by Julia Khin