• [2020-03-19 14:53 UTC] Known Cloud Issues - IDM Hosted Instances

    We are currently addressing an issue in our cloud environment where IDM hosted instances have been experiencing performance and login issues, including degraded performance and the IDM login page timing out....
    Alex Nassi
    last modified by Alex Nassi
  • Copy reports from Test to Prod

    Does anyone know how to copy a report form one instance of Sugar to another?    I've attempted to find where Sugar stores the reports but have been unsuccessful so far. 
    Chris Bourgeois
    last modified by Chris Bourgeois
  • how to add calculated formula to a phone number field, when a 'Relate' field in the same module is chosen

    I have 2 fields where one of them is a Relate field which consists of the records in the Contacts module.    I have another field which is for a phone number   My aim is to auto-populate the phone num...
    Punit Desai
    last modified by Punit Desai
  • BPM::: IMPLEMENT Field does not change for a specified amount of time

    9 votes
    Field does not change for a specified amount of time. The old advanced workflow has this feature but still has not made it over to the new bpm. would be nice to have this introduced back into the new bpm. please vote ...
    last modified by delsugar
  • How to create custom date filter

    I'm wondering if it's possible to create a custom date filter.  As you see in the screenshot date filters come with several options.  I would like to add a couple options such as "Last Month" or "Last xx day...
    Tom Noel
    last modified by Tom Noel
  • A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners

      Dominating the news cycle, COVID-19 is changing the way we do business as the nations work together to stem its spread. In the midst of these changes, Sugar’s top priority has not changed—we are st...
    Alex Nassi
    last modified by Alex Nassi
  • Sugar Developer Webinar - Q2 2020 (10.0.0)

    Open video

    Michael Shaheen
    last modified by Michael Shaheen
  • New workspaces

    With the world's workforce suddenly needing to adapt to new surroundings, people are finding themselves creating makeshift workspaces in their homes and other locations. Hanging out at your local coffee shop isn't muc...
    Alex Nassi
    last modified by Alex Nassi
  • How to add jQuery UI to create view

    Hi all,   I'm having troubles to include jQuery UI autocomplete (https://jqueryui.com/autocomplete) functionality to SugarCRM.   I'm trying to extend the Lead Create View at  /custom/modules/Lead...
    last modified by swaldinger
  • Remove Global Team from all the modules

    Hello Everyone,   I am working on SugarCRM Enterprise, Version 9.2.0-dev.1 (Build 120) (Fall '19).   I have to remove Global team from all the records which I have in SugarCRM all modules. Earlier I ...
    Kishor Mali
    last modified by Kishor Mali
  • How do I change PO State to Closed and partly consumed

    I would like to close Purchase Orders even they have not been invoiced completely. Could you please advise how to do it as the status is fixed and can be changed only by the system (I guess there is a workflow behind ...
    Kamil Dyl
    created by Kamil Dyl
  • Passing a record value to a report dashlet filter

    Hi, Does someone know how to pass a record value to a report dashlet as filter? An example: I am located at a recordview of an account. in this recordview, there is a chart dashlet with a report in it. That report...
    Laurent Hinoul
    last modified by Laurent Hinoul
  • Sugar Connector for Marketo 3.1.9 Released

    The Sugar Connector for Marketo 3.1.9 is now available.   This release includes compatibility updates for the upcoming Q2 2020 release.   More information on the Sugar Connector for Marketo 3.1.9...
    Rich Green
    created by Rich Green
  • How We can display drop down database value to Lable value.?

    How we can display drop down database value to Lable value. Ex. db value -1(db) - New(Label)                     &#...
    M Gupta
    last modified by M Gupta
  • What you need to know about the new SugarIdentity service!

    The 'idm_mode' config setting was moved out of config.php and into the database. It's now necessary to update the config table to disable this setting for a local backup. Instructions updated below. Those who have b...
    Matt Marum
    last modified by Matt Marum
  • Sugar Developer Webinar - Q2 2020 (10.0.0)

    Video: Sugar Developer Webinar - Q2 2020 (10.0.0)
    Michael Shaheen
    last modified by Michael Shaheen
  • How to compare new value and old value in Sugar 7 Enterprise Process ?

    Hello guys,   We have move Sugar 7 Pro to Sugar 7 Enterprise. Now, we can use Process module instead of Workflow module.   This is Workflow, we need to migrate to Process (Opportunity Modul...
    Offshore Evolution
    last modified by Offshore Evolution
  • Sync External IDs as Bigint?

    Hi, We are a sugarondemand Enterprise customer (9.3) and are trying to implement a ZenDesk integration. To ensure ZD doesn't try to create an existing account, and to sync cases correctly, we wanted to add a Z'Desk I...
    Missy Brooks
    last modified by Missy Brooks
  • Capturing the date

    HI, I want to capture the date when the customer changes of status. Until now I am doing programming., but I am sure it´s possible doing it by Logic.   When status = Qualificated  Date qualified = c...
    Iñigo vergara
    last modified by Iñigo vergara
  • bean not in if condition even logic is correct in logic hook

    Hi, a weird thing in my system I have logic_hook in opportunities module after_save but one record always not in a condition, I'm not sure why.   could you please suggest how should I investigate a problem? &...
    Autchara Chaiprom
    last modified by Autchara Chaiprom