• ACTION REQUIRED: Password Strength Requirement Change

    Over the course of the next 4 weeks Sugar Integrate will be undertaking security enhancements that will benefit all users of the platform. A direct impact of these changes is that on or before these deadline...
    Michael Shaheen
    last modified by Michael Shaheen
  • Module column layout align to left side

    Hi All,   I have a new Sugarcrm 10 installation, but my record view look compact. both column align to left side, while right side all empty. How to align column in center. Am i missing any settings ?   &...
    Rahul Jain
    last modified by Rahul Jain
  • Why does this cause my instance of Sugar to crash?

    The formula saves without any errors. But when I save the field I get an error that crashed my instance. It's on demand, not on my server. This is my little formula. All the fields are correct and the syntax appears t...
    Howard Jennings
    last modified by Howard Jennings
  • Uncaught Domain Exception Fatal Error in Php Error Logs after Upgrade

    Hi  This is a high priority to be addressed in Production Environment. I am not able to save record in custom module when I edit the dropdown field after upgrading from Professional 9.0.1 to Enterprise 9.0.1. I ...
    Poojitha Katram
    created by Poojitha Katram
  • Building chart dashlets and data visualizations using Sucrose

    Description Learn how to create custom chart dashlets using SugarCRM’s new open source charting library Sucrose.io. Experts will be on hand to explain the new features available in Sucrose as well as how to migr...
    Matt Marum
    last modified by Alex Nassi
  • Custom SidePane on Support Portal

    How can i create a custom view in the side pane of the sugarCRM portal (see image)? is it the same as with the base portal?(modifying/creating  a JS controller, a PHP metadata file, and a Handlebars) if so should...
    Karen Escritorio
    last modified by Karen Escritorio
  • Opportunities Created and Leads Created in one Report

    Is it possible to show Leads created and Opportunities created in the one Sugar report. We were thinking Month by Month with two vertical bars next to each other for each month, one for Leads created and one for Oppor...
    Greg Barrass
    last modified by Greg Barrass
  • Adding Activity Stream or Comment Log to Quotes

    I have a client that wants to record an internal conversation about a Quote. Activity Stream is not enabled for the Quotes module and the Comment Log field has not been aded to the Quotes module.   Has anyone...
    John Boyes
    last modified by John Boyes
  • Notification when Account Name is Modified

    Can someone please assist on how to setup a workflow that notifies specific users / team when an Account name is modified, and the notification lists both former and current Account Names?  We've begun using...
    last modified by MissyBrooks
  • Sugar Q3 2020 (10.1) for SugarCloud is Live

    Sugar Q3 2020 (10.1) has been released and is now available for all Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional customers hosted on the SugarCloud platform.   The Q3 2020 release furth...
    Rich Green
    created by Rich Green
  • What should be the JWT Base64 Encoded Key while building Custom Adapter in Sugar Integrate?

    Hi Everyone,   I am trying to build a custom adapter  in Sugar Integrate. I have selected the authentication type as jwtOauth for this we need to enter "JWT Base64 Encoded Key". I am bit confused with ...
    Poojitha Katram
    last modified by Poojitha Katram
  • How to import a .csv via SFTP to create records in Sugar

    A consistent challenge for integration developers is managing flat file integrations with systems where direct access is not natively provided by existing functionality or permitted for security reasons. In this guide...
    Michael Shaheen
    last modified by Michael Shaheen
  • Readonly is not working for dropdown field data condition

    For readonly field based on condition i followed this guide https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.0/Architecture/Sugar_Logic/Dependenc…  and replicate the...
    Thiraviarajan Raman
    last modified by Thiraviarajan Raman
  • How to scan the SugarCRM cloud instance where Deprecated library used? For example in version 10.0 the NVD3, D3v3, and Jit chart libraries were completely removed from the product in Sugar 10. How to check the list of components impacted due to this or in

    How to scan the SugarCRM cloud instance where deprecated library are used? For example in version 10.0 the NVD3, D3v3, and Jit chart libraries were completely removed from the product in Sugar 10. How to check the lis...
    Thiraviarajan Raman
    last modified by Thiraviarajan Raman
  • How to search Process Management by record name?

    Hi, thanks for taking the time to look at this query.   When troubleshooting Process Definitions, the Process Management page is very useful under /#pmse_Inbox/layout/casesList   However, with 80k processe...
    James Banbury
    last modified by James Banbury
  • Unconvert a Lead

    I was stuck on this, then did it this way...  posting here hoping it helps you now :-)   First I did it via exporting the leads I wanted.  Then changed Converted from 1 to 0 for each row in my exported...
    Luke Ridgway
    created by Luke Ridgway
  • Search filter in sugar url / link

    Hi,   I have a webform pre-populate with a phone number.   All i need to open a sugar contact module detail / list view that match this phone number. So i need to generate a link that ...
    Rahul Jain
    last modified by Rahul Jain
  • Sugar Market iframe for Accounts

    Dear Experts   One of our customer who is using SugarCRM enterprise evaluating Marketing Automation platform, We recommended them Sugar Market. At SugarCRM side we understand there is a “Sugar Market”...
    Indar Kumar
    last modified by Indar Kumar
  • reply tracking for automation emails

    Dear Experts In sugar market platform  1. How do we view a list of contacts that replied to an automation email  2. Is it possible to create the standard report/custom report OR with lead/contact listeners...
    Indar Kumar
    last modified by Indar Kumar
  • Calculating Revenue Line Item Likely Field Based On Other Field Values

    I was wondering if you can point me in the right direction for what I’m trying to do here…   When a Revenue Line Item (RLI) record is created (either during Opportunity creation or otherwise), we w...
    Vince Outlaw
    last modified by Vince Outlaw