• Sugar Cloud Maintenance Scheduled for Saturday, April 4th, 2020

    On Saturday, April 4th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance ...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2020-04-04, 02:47 AM UTC] Known Cloud Issues - Sugar Cloud US 07

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where ...
    Catalin Chertita
    last modified by Catalin Chertita
  • [2020-04-03, 09:33 PM UTC] Known Cloud Issues - Sugar Cloud US 07

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where ...
    Catalin Chertita
    last modified by Catalin Chertita
  • Remove subpanel from a module

    Hi All   How can we remove subpanel from a Module? I want to remove contacts subpanel from Accounts Module (In two ways :-One is simply hide and other is based on some condition,I want to hide contacts Subpanel ...
    harpreet_k90
    last modified by harpreet_k90
  • OAuth: Logout after 15 minutes of inactivity?

    Corporate has requested that I change the inactive timeout for Sugar to 15 minutes to match their security policies across their other web/desktop applications.   I have the oauth2 lifetime's as so:    ...
    John Hoffmann
    last modified by John Hoffmann
  • How to access an information hold by a relationship in my view / layout / field ?

    Hello,   I want to improved the Contact subpanel for the account's module, by including an additionnal CSS property to highlight contact that do not "work" anymore for the account, ie the contacts marked as not ...
    frinaldi
    last modified by frinaldi
  • Add abilty to view PHP log

    score10
    Active
    2 votes
    It would be very helpful for Sugar Admins to be able to see PHP errors in the Admin panel when developing custom logic hooks. It would also decrease the workload for Sugar Support, since at this time I have to ask Sug...
    Yury Voloshin
    last modified by Yury Voloshin
  • ACTION REQUIRED: Sugar Connect April Release Readiness

    Last year, SugarCRM launched Sugar Connect to bring key customer experience activities into the apps you use most—email and calendaring. Connect synchronizes Microsoft Office 365 and Google G Suite data directly...
  • Sugar BPM

    Hi Everyone, We have upgraded our Sugar CRM 9x from Professional to Enterprise edition. After upgrade, Sugar BPM is not working properly. I have created a Sugar BPM process dashboard and the design sheet is not fun...
    Nagamani D
    last modified by Nagamani D
  • pre_execute.php ignored

    Hello. I am trying to remove a custom module of ours from a 9.0.2 installation, called AG_AG_Version. I updated the code in the files using the module, that part is working. BUT, I also have to remove the module folde...
    Nagy Zoltan
    last modified by Nagy Zoltan
  • Sugar’s Commitment to Security

    As we often mention in our announcements to the Sugar Community, “we take security very seriously.” It’s a simple phrase that may not do justice to the focus and attention we place on the matter. We ...
    Rich Green
    created by Rich Green
  • Sugar Version 8.0.x Support for Security Extended

    With the unprecedented effects of COVID-19 felt by our global community, we'd like to notify you that we are extending security support for all Sugar Enterprise and Professional instances on version 8.0.x, through Oct...
    Rich Green
    created by Rich Green
  • Custom components don't work on mobile build iOS/Android

    Hi all,   We are having some difficulties with our mobile application while running iOS and Android builds. Our current implementation involves 4 custom made components: Calendar, Near me, Saved Near me search...
    Aleksandar Djordjevic
    last modified by Aleksandar Djordjevic
  • Copy reports from Test to Prod

    Does anyone know how to copy a report form one instance of Sugar to another?    I've attempted to find where Sugar stores the reports but have been unsuccessful so far. 
    Chris Bourgeois
    last modified by Chris Bourgeois
  • How to Create a Single Source of Truth About Customers in a Complex IT-Landscape

    4/21/20 8:00 AM
    According to Forrester's research, a single source of truth about the customers is essential to provide a seamless customer experience for 80% of companies. 43% stated that its creation across the complex IT-landscape...
    Zlatyslava Topchyi
    last modified by Zlatyslava Topchyi
    How to Create a Single Source of Truth About Customers in a Complex IT-Landscape

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  • Trying to install local sugar environment receiving an error

    I am trying to set up a local sugar environment, I am following the instructions to the letter, and I am receiving this error: SSL certificate problem: self signed certificate in certificate chain (when I am trying ...
    Scott MacLeod
    created by Scott MacLeod
  • How to save Inbound emails attachments in case  Attachments ?

    Hi All I would like to save inbound emails Attachments save to cases module... => same as emails create cases but attachments not shows. any idea..       Regards MK.
    M Gupta
    last modified by M Gupta
  • Setting default values in new custom fields doesn't work

    I've created three new custom fields using a module loadable package by placing the text quoted at the bottom in manifest.php. The fields were created with no problems. When I look at these fields in Studio, I see the...
    Yury Voloshin
    last modified by Yury Voloshin
  • Where do you work while at home?

    Where are your favorite locations to work while you're home. Share a picture of your workspace or view here and also check out New workspaces for more discussions.
    Alex Nassi
    last modified by Alex Nassi
  • SugarBPM Issue Adding Related Record

    Hello, I am experiencing an issue creating a Process Definition that involves an action, adding a related record.  The process is triggered from the Opportunities module if a checkbox field is ticked.  Part ...
    Daniel Garrard
    last modified by Daniel Garrard