• Standard Assignment Notification Link To Record no longer works on Mobile with Identity

    Hi,    Has anyone else come across this issue with Identity? The standard assignment notification emails (typically the full URL to the record) used to open the Sugar mobile app. I guess it pinged the serv...
    James Banbury
    created by James Banbury
  • SQL From the SugarCRM.log file

    I might be wrong but ever since the change over to Prepared Statements the queries from errors or slow queries in the logs have been difficult to use at best.  I have had to manually reconstruct more than a ...
    Kenneth Brill
    last modified by Kenneth Brill
  • Active Directory (ADFS) SSO Configuration with Sugar 8.0

    Dear All,   We are using Sugar 8.0.0 and trying to configure Microsoft's Active Directory Federation Services for SSO implementation.   We followed Configuring SSO With Active Directory's ADFS in Suga...
    Selvamuthukumar Rajulu
    last modified by Selvamuthukumar Rajulu
  • The search button does not return results in the calls and meetings module

    Good morning friends!!   I have a problem in the calls and meetings module. When I create a call and want to add guests, the 'search' button does not give me results. Checking the browser console I find the fo...
    Alberto Cueto
    last modified by Alberto Cueto
  • Sugar Cloud Maintenance Scheduled for Saturday, May 16th, 2020

    On Saturday, May 16th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance i...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2020-05-12, 3:34 AM UTC] - Known Cloud Issues - Sugar Cloud US 01

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 01 stack might have experienced errors and / or connection issues. For information on identifying the stack where y...
    Adrian Jurje
    last modified by Adrian Jurje
  • [2020-05-01] Cancelation of Enterprise/Sell/Serve Upgrades

    SugarCRM has discovered 2 defects in the way SugarBPM behaves, which may impact data quality. These issues are: 84475 - [SugarBPM] Processes with multiple start events only evaluate one Start Event 84440 - [SugarBPM...
    klouie
    last modified by klouie
  • Tax calculation on line item - Quote Sugar 7.9

    Hello,   I have noticed currently quote calculation on Quote level. I can apply to calculation tax on quote line item level. Because I have different type categories and product, so each product a...
    Offshore Evolution
    last modified by Offshore Evolution
  • Sugar Cloud Maintenance Scheduled for Saturday, May 9th, 2020

    On Saturday, May 9th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is...
    Ron McCorkle
    last modified by Ron McCorkle
  • What Makes Sugar an Optimal CRM Platform for Mid-Size Business

    To find their own way to grow a business, medium-sized companies are in constant search for balance between systematicity and flexibility. Unlike small business, mid-sized one is much more standardized and systemic, b...
  • What Makes Sugar an Optimal CRM Platform for Mid-Size Business

    To find their own way to grow a business, medium-sized companies are in constant search for balance between systematicity and flexibility. Unlike small business, mid-sized one is much more standardized and systemic, b...
  • Image Hosting - PDF manager

    Hello,    In order to comply with local regulation, I'd need to attached my Terms and Conditions to my quote.    1 - Is possible to host the image on my instance, if yes how ?  2 - if no, c...
    Thibaut  Legrand
    last modified by Thibaut Legrand
  • Sugar Cloud Maintenance Scheduled for Saturday, May 2nd, 2020

    On Saturday, May 2nd, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2020-05-02, 8:16 AM UTC] Known Cloud Issues - Sugar Cloud Demo US

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud Demo US Stack have experienced connection issues for up to 2 minutes. For information on identifying the stack where y...
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • [2020-04-29, 7:15 PM UTC] Known Cloud Issues - Sugar Market Mail App EU

    We have addressed an issue in our cloud environment where Sugar Market Mail App EU experiences slow response and/or connection issues intermittently. We will update this post as we address this issue.
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • sidecar

    Hi,    I would like to know if there are best practices on when developing dashlets or other things in the sidecar framework. I find it rather time consuming. The way I work currently is create the javascri...
    Jeroen Somhorst
    created by Jeroen Somhorst
  • Sales Stage Age

    I'd like to record the age of the current sales stage, not just the age since "Closed-Won". I was wondering if there were a way to createa process that set a date field every time the sales stage changed, then I could...
    Elizabeth Buckfelder
    last modified by Elizabeth Buckfelder
  • Sugar Cloud Maintenance Scheduled for Saturday, April 25th, 2020

    On Saturday, April 25th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance...
    Ron McCorkle
    last modified by Ron McCorkle
  • Fix for blank space left in layout for hidden fields in 10.0.0

    Sugar 10.0.0 has a bug (defect 79052) where it is leaving blank space in the layout for dependent visible fields where both fields in the row are not visible. If you have layouts like ours with lots of dependent field...
    Brett Zufelt
    last modified by Brett Zufelt
  • overriding Save button : after ajax validation save editView form

    Hello everybody!! You may have noticed that this thread is a duplicate one of Sugar 7 bwc overriding Save button to add ajax but i don't know why but the forum did a mess with it and repeated everything several ...
    Gaelle Fernandez
    last modified by Gaelle Fernandez