• Handling leads in multiple product lines environment

    Hello,   we have a problem in calculating the leads conversion report. Our company have 4 product lines where it is possible for a lead to be interested in more than one product and different sales managers are ...
    Cosmin Costean
    last modified by Cosmin Costean
  • [2019-07-18, 23:00 UTC] Known Cloud Issues - Sugar Cloud

    We are currently addressing an issue in our cloud environment where instances hosted on the stacks are currently experiencing performance issues. For information on identifying the stack where your instance is hosted,...
    Catalin Chertita
    last modified by Catalin Chertita
  • Sugar and Pendo Analytics - deactivating it

    Hi everyone, when testing Sugar 9, we (and also our Sugar partner) were very surprised to find that Sugar had implemented the service Pendo Analytics to analyze usage and user interaction with the system.   Why...
    Julia Weinhold
    last modified by Julia Weinhold
  • [2019-07-17, 15:19 UTC] Known Cloud Issues - Sugar Cloud US 16

    We are currently addressing an issue in our cloud environment where instances hosted on the Sugar Cloud US 16 stack are currently experiencing performance issues. For information on identifying the stack where yo...
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • Tracking Customer Registration/Attendance at Offline Events

    My company does a lot of client events - happy hours, parties, VIP trips, tradeshows, etc. We are looking into ways to manage event registration and check-in so that prospect/customer engagement at these events i...
    Jacquelyn Lane
    created by Jacquelyn Lane
  • [2019-07-15, 14:55 UTC] Known Cloud Issues - US Hosted Instances (ondemandus16 only)     

    We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus16 stack are currently experiencing performance issues. For information on identifying the stack where your i...
    Vlad Popescu
    last modified by Vlad Popescu
  • [2019-06-17, 2:03 PM UTC] Known Cloud Issues - US Hosted Instances (mtpremiumus04 only)

    We are currently addressing an issue in our cloud environment where instances hosted on the mtpremiumus04 stack are currently experiencing performance issues.   For information on identifying the stack where your...
    Ciprian Cernestean
    last modified by Ciprian Cernestean
  • Sugar Cloud Maintenance Scheduled for Saturday, July 13th, 2019

    On Saturday, July 13th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance ...
    Ron McCorkle
    last modified by Ron McCorkle
  • Reload Model

    Is it possible to reload the model from the route
    Ambit Support
    last modified by Ambit Support
  • [2019-06-25, 08:00 UTC] Known Cloud Issues - US Hosted Instances

    We are currently addressing an issue in our cloud environment where instances hosted on the mtpremiumus02 and mtpremiumus04 stack are currently experiencing performance issues. For information on identifying the...
    Vlad Popescu
    last modified by Vlad Popescu
  • Deploying a layout does not go through

    Hi! In the module Opportunitty I have rearranged the layout and have changed from panels to tabs etc. I have taken Save and Deploy. I get Deploy Complete. Nothing changes outside of Studio.   I have taking Qu...
    Lena Andersson
    last modified by Lena Andersson
  • Auto Creating Ticket/Case every Day

    Hi,   i'm looking for a way to automatically open a ticket with specific values every day in the morning.   i could use a ticket as example and create the new one depending on that values.   is there...
    Lennart Gebauer
    last modified by Lennart Gebauer
  • [2019-07-01, 8:30 AM UTC] Known Cloud Issues - US Hosted Instances (ondemandus12)

    We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus12 stack are currently experiencing performance issues. For information on identifying the stack where your in...
    Catalin Chertita
    last modified by Catalin Chertita
  • [2019-07-01, 5:26 AM UTC] Known Cloud Issues - US Hosted Instances (ondemandus07)

    We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus07 stack are currently experiencing performance issues. For information on identifying the stack where your instanc...
    Catalin Chertita
    last modified by Catalin Chertita
  • [2019-07-01, 5:30 AM UTC] Known Cloud Issues - US Hosted Instances (ondemandus14)

    We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus14 stack are currently experiencing performance issues. For information on identifying the stack where your in...
    Catalin Chertita
    last modified by Catalin Chertita
  • [2019-06-28, 03:23 AM UTC] Known Cloud Issues - US Hosted Instances (freetrialus01 only)

    We are currently addressing an issue in our cloud environment where instances hosted on the freetrialus01 stack were unresponsive for around 3 minutes between 03:23 AM UTC and 03:26 AM UTC due to database issues. ...
    Paul Farcas
    last modified by Paul Farcas
  • Sugar Cloud Maintenance Scheduled for Saturday, June 29th, 2019

    On Saturday, June 29th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance ...
    Ron McCorkle
    last modified by Ron McCorkle
  • Field change through PHP Script

    I want to change custom field length through PHP Script. How to write a PHP Script for that and Where I have to keep that Script in Sugar 8.0 localhost?
    Nagamani D
    last modified by Nagamani D
  • Remove Default Dashboard from Account Listview Sidepanel

    Hi Guys,   I am using Sugar 8.0.3 and trying to remove default dahboard ("Account List Dashboard") from Accounts module Sidepanel.  I have deleted the database entry from dashboards table, but its gett...
    Selvamuthukumar Rajulu
    last modified by Selvamuthukumar Rajulu
  • Product Catalog to be editable by non-admin

    Hi Everyone,   Just wondering if anyone have ever had any experience doing some customisation for Role / Product Catalog. I am currently trying to get Product Catalog to be editable by a non-admin user. Just wo...
    Jimmy Prasetyo
    last modified by Jimmy Prasetyo