• [2019-09-10, 14:19 UTC] Known Cloud Issues - Sugar Cloud US 12

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus12 stack are currently experiencing performance issues. For information on identifying the stack where your ...
    Vlad Popescu
    created by Vlad Popescu
  • Sugar Cloud Maintenance Scheduled for Saturday, September 7th, 2019

    On Saturday, Saturday, September 7th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2019-09-01, 07:44 UTC] Known Cloud Issues - Sugar Cloud US 12

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus12 stack are currently experiencing performance issues. For information on identifying the stack where your instan...
    Paul Farcas
    last modified by Paul Farcas
  • [2019-08-28, 4:43 AM UTC] Known Cloud Issues - Sugar Cloud US 12

    We have addressed an issue in our cloud environment where instances hosted on the ondemandus12 stack have experienced connection issues for up to 24 minutes. For information on identifying the stack where your in...
    Adrian Jurje
    last modified by Adrian Jurje
  • Sharing a filter for the Dashlet on SugarCRM 9.0.1

    Sharing a filter for the Dashlets is available on SugarCRM v9.1, which is only onCloud solution now. Is there any flexible way to share Dashlet's filter in a native Sugar 9.1 way, using SugarCRM 9.0.1 onPrem? So after...
  • [2019-08-26, 18:58 UTC] Known Cloud Issues - Sugar Cloud US 02

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus02 stack are currently experiencing performance issues. For information on identifying the stack where your insta...
    Rudolf Gati
    last modified by Rudolf Gati
  • Sugar Cloud Maintenance Scheduled for Saturday, August 24th, 2019

    On Saturday, Saturday, August 24th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance win...
    Ron McCorkle
    last modified by Ron McCorkle
  • Formula Builder; Multiplying 2 fields?

    So, I'm looking to create a new field called 'factored revenue'.   This is the formula I created but doesn't work - multiply(number($amount),number($opp_percentage_c))   So as you can see I want the amoun...
    Jame Ashcroft
    last modified by Jame Ashcroft
  • [2019-08-22, 1:53 PM UTC] Known Cloud Issues - Sugar Cloud US 13

    We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus13 stack are currently experiencing performance issues. For information on identifying the stack where your instanc...
    Catalin Chertita
    last modified by Catalin Chertita
  • [2019-08-22, 05:00 UTC] Known Cloud Issues - Sugar Cloud US 03

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus03 stack are currently experiencing performance issues. For information on identifying the stack where your insta...
    Rudolf Gati
    last modified by Rudolf Gati
  • [2019-08-22, 03:22 UTC] Known Cloud Issues - Sugar Cloud US 12

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus12 stack are currently experiencing performance issues. For information on identifying the stack where your insta...
    Rudolf Gati
    last modified by Rudolf Gati
  • Rest v10 issue OAuth2 after upgrading to 7.9.1

    Hi all, I've got an installation of SugarCRM Pro in my own server and today I migrate from 7.8.2.1 to 7.9.1.  Language different from English are broken but the very important thing is that in some cases, using ...
    Federico Ricci
    last modified by Federico Ricci
  • Recovering deleted records

    Hi,   I'd like to ask a general question regarding best practices. In cases like when a client mistakenly deletes a record from any Sugar module, such as Accounts, what is the best way to go on about recovering ...
    Samuel Kim
    created by Samuel Kim
  • Heads-Up regarding emails in Processes in Release 9.1.0

    I had a little surprise this weekend with release 9.1.0 that I'd like to share:   For "send email" in the BPM in in release 9.0.1 and prior, you could start to type the name of a user in the "TO", "CC", or "BCC"...
    Bud Hartley
    last modified by Bud Hartley
  • [2019-08-16, 16:59 UTC] Known Cloud Issues - Sugar Cloud US 02

    We are currently addressing an issue in our cloud environment where instances hosted on the ondeamandus02 stack are currently experiencing performance issues. For information on identifying the stack where your insta...
    Rudolf Gati
    last modified by Rudolf Gati
  • this.context undefined

    Hi.   I'm working on a customization of the recordlist.js I have the following code /custom/modules/Contacts/clients/base/view/record/recordlist.js:   extendsFrom: 'RecordlistView',      &#...
    Juan Diego Rojas Valencia
    last modified by Juan Diego Rojas Valencia
  • MySQL error 1062: Duplicate entry ' ' for key 'PRIMARY'

    I am getting a MySQL error regarding a duplicate entry when using the following code.    <?php array_push($job_strings, 'list_refresh'); function list_refresh() // This function adds any new contacts o...
    Steven Heath
    last modified by Steven Heath
  • Sugar Cloud Maintenance Scheduled for Saturday, August 10th, 2019

    On Saturday, Saturday, August 10th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance win...
    Ron McCorkle
    last modified by Ron McCorkle
  • Related Field Formula Issue

    I am creating a field in our report view that is a checkbox in our campaign module that determines if our system sends out a survey e-mail. Each campaign can have many appointments associated with it (appointments are...
    Steven Heath
    last modified by Steven Heath
  • Sugar and Pendo Analytics - deactivating it

    Hi everyone, when testing Sugar 9, we (and also our Sugar partner) were very surprised to find that Sugar had implemented the service Pendo Analytics to analyze usage and user interaction with the system.   Why...
    Julia Weinhold
    last modified by Julia Weinhold