• Sugar and Pendo Analytics - deactivating it

    Hi everyone, when testing Sugar 9, we (and also our Sugar partner) were very surprised to find that Sugar had implemented the service Pendo Analytics to analyze usage and user interaction with the system.   Why...
    Julia Weinhold
    last modified by Julia Weinhold
  • Adding tags to opportunites I don't own

    Hi,   I am trying to add tags to opportunities that I don't own so I can track them. I am not the overall opportunity owner or the line items; nor even a team member.   In SalesConnect you could add a tag...
    Scott Kimbleton
    last modified by Scott Kimbleton
  • [2019-11-12, 7:39 PM UTC] Known Cloud Issues - Sugar Cloud US 11

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 11 stack may have experienced connection issues for up to 2 minutes. For information on identifying the stack ...
    Paul Farcas
    last modified by Paul Farcas
  • [2019-11-12, 08:05 UTC] Known Cloud Issues - Sugar Cloud DE 01

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud DE 01 stack have experienced connection issues. For information on identifying the stack where your instance is h...
    Vlad Popescu
    last modified by Vlad Popescu
  • [2019-11-12, 07:06 AM UTC] Known Cloud Issues - Sugar Cloud US 16

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 16 stack have experienced connection issues for up to 1 minute. For information on identifying the stack ...
    Rudolf Gati
    last modified by Rudolf Gati
  • [2019-11-10, 11:55 PM PDT] Known Cloud Issues - Sugar Cloud US 16

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 16 stack have experienced connection issues for up to 13 minutes. For information on identifying the stac...
    Adrian Jurje
    last modified by Adrian Jurje
  • Looking to Integrate Sugar CRM with Salesforce, SAP, Sage, Epicor, and Xero ERP?

    Commercient’s SYNC for Sugar CRM is compatible with: Salesforce, SAP, Sage, Epicor, and Xero ERP. How can data integration benefit you? Streamline your processes, sales, and customer service Increase cus...
    Naudine Mosime
    last modified by Naudine Mosime
  • Connect SugarCRM to Lumira 2.0

    Hi Experts, I am looking for a way to connect SugarCRM with SAP Lumira 2.0. At the connectors of Lumira 2.0, I do not see one that connects to SugarCRM. Is there perhaps any way I can extract SugarCRM data in SAP Lum...
    Regi Mene
    last modified by Regi Mene
  • Sugar Cloud Maintenance Scheduled for Saturday, November 9th, 2019

    On Saturday, November 9th, 2019, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2019-11-07, 01:00 PM UTC] Known Cloud Issues - US Hosted Instances (mtpremiumus03 only)

    We have addressed an issue in our cloud environment where instances hosted on the Annual US03 stack have experienced connection issues. For information on identifying the stack where your instance is ho...
    Vlad Popescu
    last modified by Vlad Popescu
  • eSignature service and plugin for documents

    Hi,   I'm using SugarCRM Enterprise 9.1.0 and looking for alternative of "Docusign" service and plugin.   Please suggest service and plugin which can be install/configure easily like "Docusign" and le...
  • Sugar Cloud Maintenance Scheduled for Saturday, November 2nd, 2019

    On Saturday, November 2nd, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • Re: Role-based dropdown not working

    Here is the code I used for my specific requirements. Thanks André Lopes for your Role function and Cédric Mourizard for your input. No doubt the code could be more elegantly constructed a...
    Neil Conacher
    last modified by Neil Conacher
  • quotes module add static groups

    Hi, I want to customize quotes module for adding groups. By default button click opens add group panel. I need in such a way that, multiple add group panels to be shown on loading create quotes page without clicking b...
    Srinivas M
    last modified by Srinivas M
  • Marketo connector issue

    Hi,   We are currently trying to synchronize our contact from SugarCRM to Marketo, thanks to the connector provided here : Sugar Connector for Marketo SugarCRM, Inc.    But we have an issue, some...
    Pierre Brocart
    last modified by Pierre Brocart
  • Sugar Cloud Maintenance Scheduled for Saturday, October 26th, 2019

    On Saturday, October 26th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2019-10-23, 17:25 UTC] Known Cloud Issues - Sugar Cloud AU 02

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud AU 02 stack have experienced connection issues. For information on identifying the stack where your instance is h...
    Vlad Popescu
    last modified by Vlad Popescu
  • Sharing a filter for the Dashlet on SugarCRM 9.0.1

    Sharing a filter for the Dashlets is available on SugarCRM v9.1, which is only onCloud solution now. Is there any flexible way to share Dashlet's filter in a native Sugar 9.1 way, using SugarCRM 9.0.1 onPrem? So after...
    Dmitrii Mikhalchenko
    last modified by Dmitrii Mikhalchenko
  • Sugar Cloud Maintenance Scheduled for Saturday, October 19th, 2019

    On Saturday, October 19th, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenan...
    Ron McCorkle
    last modified by Ron McCorkle
  • [2019-10-16, 09:35 UTC] Known Cloud Issues - Sugar Cloud US 15

    We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 15 stack have experienced connection issues for up to 1 minutes. For information on identifying the ...
    Vlad Popescu
    last modified by Vlad Popescu