• Sugar Mobile 16.1 and Mobile SDK Are Live

    Sugar Mobile 16.1 is now available for download on iOS and Android devices.   This release enhances the use of tags in Sugar Mobile by introducing the abilities for users to filter by tags in Glob...
    Rich Green
    created by Rich Green
  • Using e-mail fields correctly in Sugar

    Post originally written by dwheelz.   Here is an important message from David Wheeler, a long time Software Engineer and Architect at SugarCRM, about using e-mail fields correctly.   E-mail handling is cor...
    SugarCRM Developers
    last modified by SugarCRM Developers
  • Five Factors to Consider When Choosing a Small Business CRM in 2020

    There comes a time when managing your client’s databases via thousands of spreadsheets, hopping from one system to another to find leads or customer data, or navigating amongst sales opportunities by checking sc...
    Naudine Mosime
    last modified by Naudine Mosime
  • CRM Platform Training: How You Can Benefit

    CRM implementation can definitely skyrocket growth in your business. This isn’t us claiming it, but what numbers say! According to Capterra, 65% of businesses adopt a CRM platform within their first five years o...
    Hussain Nasir
    created by Hussain Nasir
  • How to build an External API Dashlet

    On October 28, 2019, we conducted a webinar on the topic of How to deploy code to SugarCloud using Module Loader. In that presentation, we demonstrated a Module Loadable Package that would do 3 things:   Modify ...
    Michael Shaheen
    last modified by Michael Shaheen
  • New Video: What's new in Winter '20 Release

    Sugar's Winter '20 has been released and is now available for all SugarCloud customers running Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.   The Winter '20 release furth...
    Brieanne Rowe
    last modified by Brieanne Rowe
  • Sugar Winter '20 Is Live

    Sugar Winter '20 has been released and is now available for all SugarCloud customers running Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.   The Winter '20 release further advances SugarR...
    Rich Green
    created by Rich Green
  • Nearly everything you need to know about the Winter '20 Release

    Hello Sugar Developers!   It's that time again - we have completed a new quarterly release. Sugar 9.3 (Winter '20) is a cloud release but the updates in this version will be available to on-premise customer...
    Michael Shaheen
    last modified by Michael Shaheen
  • Blocking TLS v1.1 and earlier in SugarCloud

    We intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019 February  1, 2020. This action is consistent with the rest of the industry. It may impact some Sugar integrations that con...
    Michael Shaheen
    last modified by Michael Shaheen
  • Aligning CRM with your Customer Support

    Some things are just better together. Customer relationship management (CRM) and customer support software make a great couple. They complement each other, make the other’s job easier and work together toward a ...
  • RT SugarBoards: The Best Way to Optimize CRM Data with Kanban View

    Data is important, but how you leverage it makes all the difference. With businesses having big data, it is imperative to use it efficiently to derive actionable insights. Breaking through the noise and getting the ri...
    Hussain Nasir
    created by Hussain Nasir
  • Version 2.7.1 of the Outlook Plug-in Released

    SugarCRM has released version 2.7.1 of the Sugar Plug-in for Microsoft Outlook.   This latest release addresses issues identified in prior releases of the Outlook Plug-in. More information about this releas...
    Rich Green
    created by Rich Green
  • Customer Journey Plug-in 5.2.0 Released

    SugarCRM is pleased to announce that version 5.2.0 of the Customer Journey Plug-in is now available.   This latest release introduces the ability for administrators to limit the number of run...
    Clint Oram
    created by Clint Oram
  • 5 Software Integration Trends You May Have Missed

    In an ideal world, all your company’s software solutions would be able to easily share information. If you needed an important detail about a customer’s purchasing history while working in your customer re...
  • Get ready for the Sugar Winter '20 releases!

    It's that time again! We have held another quarterly webinar where we discussed all the big changes that Sugar Developers need to know about in our upcoming Winter '20 releases.   In addition to details about th...
    Matt Marum
    last modified by Matt Marum
  • Revolutionize Your Shipping Company with Live Tracking

    One of the best things about shopping from a physical store is that you get your purchases right there. No need to wait for them to arrive, and no issues with being home to take the delivery. But online stores typical...
  • Sugar Mobile 15.0 and Mobile SDK Are Live

    Sugar Mobile 15.0 is now available for download on iOS and Android devices.   This release introduces the ability for users to add, edit, and remove tags on records in Sugar Mobile when the Tags f...
    Rich Green
    created by Rich Green
  • Adding a Custom Module to the Customer Portal

    Back in September of this year (2019), we held the Developer's Webinar for the 9.2 release of Sugar. During that presentation, I touched on how the Portal can be customized. Among the things illustrated in the webinar...
    Michael Shaheen
    last modified by Michael Shaheen
  • 5 Things that Every CRM Should Have

    When it comes to modern CRM technology, there's good and bad news. The good news is that CRM is now the largest software market. The bad news? CRM is now the largest software market. I know. Mind-blowing, right? ...
  • Creating a "Hello World" Dashlet for Sugar 7

    Post originally written by tshubbard.   For Sugar Developers, the Dashboard and Dashlet framework provided in Sugar 7 really helps you to build slick reusable Dashlets that can be targeted for certain parts of th...