• Sugar’s Commitment to Security

    As we often mention in our announcements to the Sugar Community, “we take security very seriously.” It’s a simple phrase that may not do justice to the focus and attention we place on the matter. We ...
    Rich Green
    created by Rich Green
  • Sugar Version 8.0.x Support for Security Extended

    With the unprecedented effects of COVID-19 felt by our global community, we'd like to notify you that we are extending security support for all Sugar Enterprise and Professional instances on version 8.0.x, through Oct...
    Rich Green
    created by Rich Green
  • Adding a Custom Module to the Customer Portal

    Back in September of this year (2019), we held the Developer's Webinar for the 9.2 release of Sugar. During that presentation, I touched on how the Portal can be customized. Among the things illustrated in the webinar...
    Michael Shaheen
    last modified by Michael Shaheen
  • New Naming Convention for Sugar Releases

    In 2004, Clint Oram and the other Sugar founders embarked on a profound mission that changed the CRM landscape forever. Sixteen years later, Sugar has grown into a truly global company with 7 offices worldwide and cus...
    David Campbell
    created by David Campbell
  • How to use Survey Reporting to Drive Action in Your Organization

    It’s official: we are living in a world where data is the most expensive resource*. The idea that data is the new oil may just be the secret mantra of the tech giants who are growing bigger.   Their ap...
  • Sugar Versions 9.0.3 and 8.0.6 Now Available

    SugarCRM has released versions 9.0.3 and 8.0.6 for all editions and are available for download to on-site customers. At SugarCRM, we consider data security and the protection of your private information our highest pr...
    Rich Green
    created by Rich Green
  • Get your Learn on - Free & Discounted Training through SugarU

    At this time, our global community is finding itself working remotely from home and juggling unprecedented challenges. If you're finding yourself with free time on your hands, are looking for a productive way to ...
    Brieanne Rowe
    last modified by Brieanne Rowe
  • Sugar Mobile 18.0 and Mobile SDK Are Live

    Sugar Mobile 18.0 is now available for download on iOS and Android devices.   This release introduces the Processes dashlet to Sugar Mobile, allowing users to approve, reject, and route SugarBPM p...
    Rich Green
    created by Rich Green
  • Customer Journey Plug-in 5.3.0 Released

     SugarCRM is pleased to announce that version 5.3.0 of the Customer Journey Plug-in is now available.   This latest release introduces support for Sugar's upcoming Q2 2020 release and ad...
    Clint Oram
    last modified by Clint Oram
  • A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners

      Dominating the news cycle, COVID-19 is changing the way we do business as the nations work together to stem its spread. In the midst of these changes, Sugar’s top priority has not changed—we are st...
    Alex Nassi
    last modified by Alex Nassi
  • Sugar Connector for Marketo 3.1.9 Released

    The Sugar Connector for Marketo 3.1.9 is now available.   This release includes compatibility updates for the upcoming Q2 2020 release.   More information on the Sugar Connector for Marketo 3.1.9...
    Rich Green
    created by Rich Green
  • What you need to know about the new SugarIdentity service!

    The 'idm_mode' config setting was moved out of config.php and into the database. It's now necessary to update the config table to disable this setting for a local backup. Instructions updated below. Those who have b...
    Matt Marum
    last modified by Matt Marum
  • Top 10 Reasons to attend SugarWest Canada 2020

    We’re excited to announce SugarWest 2020!  We were originally about to announce our CRM Learning Roadshow across Western Canada in Winnipeg, Calgary and Vancouver.  However, with the precautionary...
    Derek Major
    last modified by Derek Major
  • Doubling Sugar application performance

    Impatience is a virtue Larry Wall (the inventor of Perl) is credited with identifying the three great virtues of a programmer: "laziness, impatience, and hubris."   These virtues are usually shared with a wink. ...
    Matt Marum
    last modified by Matt Marum
  • Sugar Connector for LinkedIn Sales Navigator 1.3.0 Released

    SugarCRM is pleased to announce the release of version 1.3.0 of the Sugar Connector for LinkedIn Sales Navigator.   This latest release includes support for the upcoming Q2 2020 release. More informati...
    Rich Green
    created by Rich Green
  • Don't miss the Sugar Q2 2020 Developer Webinars!

    Hello Sugar Developers! It's that time again - a new Release of Sugar is upon us. To ensure that you are ready for the Sugar Q2 2020 release, we're hosting another set of webinars just for you!   What we will be...
    Michael Shaheen
    last modified by Michael Shaheen
  • Executing a Successful Automation Strategy with Sugar

    “We have finally done it! We attended meetings, toiled over designs, and delivered a new process that is going to streamline our operations while simultaneously improving our customer experience. We just need th...
    Chris Raffle
    created by Chris Raffle
  • Visually mark your Dev, QA and Production servers

    We have 4 different sets of servers on one of my SugarCRM Enterprise installs.  We also have 4 people who do development, QA or Admin work so it is vitally important that everyone is aware of what server they are...
    Kenneth Brill
    last modified by Kenneth Brill
  • Sugar Mobile 17.0 and Mobile SDK Are Live

    Sugar Mobile 17.0 is now available for download on iOS and Android devices.   This release improves the Comment Log so that long entries are now truncated on detail view but can be tapped to view ...
    Rich Green
    created by Rich Green
  • Version 2.3.4 of the IBM Notes Plug-in Released

    SugarCRM has released version 2.3.4 of the IBM Notes Plug-in.   This latest release fixes an issue where users may experience unexpected errors when archiving emails or syncing/linking records from IBM Note...
    Zac Sprackett
    created by Zac Sprackett