• How to delete Quoted line items automatically based on line-item deletion

    When I am deleting the lineitem from Group1 and i want to delete the related lineitem automatically from Group2.   Thanks Kumar
    Sundar  Kumar
    last modified by Sundar Kumar
  • Sugar Cloud Maintenance Scheduled for Saturday, January 11th, 2020

    On Saturday, January 11th, 2020, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Main...
    Ron McCorkle
    last modified by Ron McCorkle
  • Ability for user's to change the colors in charts / graphs without a plug-in

    27 votes
    Right now colors for reports and graphs are very inconsistent, given the assignment of the color is random and there is no way to change it easily. We need ability for users to change the colors in graphs / charts wi...
    last modified by trudyh
  • Blocking TLS v1.1 and earlier in SugarCloud

    We intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019 February  1, 2020. This action is consistent with the rest of the industry. It may impact some Sugar integrations that con...
    Michael Shaheen
    last modified by Michael Shaheen
  • Check team base permission using logic hooks

    Hello,   According to Sugar documentation you can enable team based permissions by default, so when an user is creating a record the team default permissions is checked.  If the Administrator has enabled te...
    Lucas Albero
    last modified by Lucas Albero
  • Report that shows Accounts with no Meeting Activity in last 60 days

    Is it possible to set up a report that shows a list of accounts that have no Meetings and/or Calls held in the last 60 days?
    Margaret Sanderson
    last modified by Margaret Sanderson
  • REST API - "fields" param brakes returned dataset in some situations

    Hi,   I think something does not work right with "fields" param (https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Integration/Web_Services/REST_API/E… ). It works ...
    Piotr Boniecki
    last modified by Piotr Boniecki
  • Dashlet Performance Issue

    Performance Issue:Created List View Dashlet for 20 Records takes more than one minute to load for regular users, but for admin users its taking only 4 seconds.Kindly advice to increase the performance as its very lazy...
    Ragukumar Marimuthu
    last modified by Ragukumar Marimuthu
  • Aligning CRM with your Customer Support

    Some things are just better together. Customer relationship management (CRM) and customer support software make a great couple. They complement each other, make the other’s job easier and work together toward a ...
  • Invalid File Path When Importing Targets Error

    We recently upgraded from Sugar 8.0.2 to 9.0.2. We have started to notice a new error when importing targets. Whenever you change the field mapping during the import the screen turns white after clicking import target...
    Dan Petersen
    last modified by Dan Petersen
  • RT SugarBoards: The Best Way to Optimize CRM Data with Kanban View

    Data is important, but how you leverage it makes all the difference. With businesses having big data, it is imperative to use it efficiently to derive actionable insights. Breaking through the noise and getting the ri...
    Hussain Nasir
    created by Hussain Nasir
  • PCI Compliance

    I am a little disappointed that in 2019 this isn't addressed in core code yet but before I open up PHPStorm I thought I'd ask if anyone has addressed any of these items yet   - Users can reuse previous passwords...
    Kenneth Brill
    created by Kenneth Brill
  • Can Sugar BPM create a follow-up Call?

    Currently using Enterprise v9.0.2 Would like to create a follow-up Call based on some simple criteria after a Call is held. First issue seems to be that SugarBPM cannot create a Call if your definition module is al...
    Tony Romano
    last modified by Tony Romano
  • Filters broken in 9.0.2

    Hello. I have a custom filter in place in Quotes. When you go and create or edit a quote, you have to select a billing account. Then if you want to select a billing contact, in the search drawer I apply this account I...
    Nagy Zoltan
    last modified by Nagy Zoltan
  • How can I add the people that received a scheduled report on the CC email form of each user that recieve the report

    Hello,   I have the requirement of How can I add on the CC of the email result of scheduled report all the people added on the destination list of that scheduled report. I appreciate all the ideas!,  Thank ...
  • How can I check if a scheduled report is empty, not send it?

    Hello,   I want to know more about what I can do if a scheduled report that runs every so often is empty. I want it not to be sent. I appreciate all the ideas! Thank you.
  • How do I reset the invoice numbers and quote numbers in Sugar?

    Can anyone let me know where the settings are to "reset" the quote numbers and invoice numbers in Sugar 7?  I want to begin the numbering series at a higher number than the default setting?   Thanks!
    last modified by cbeck
  • Create folders/groups for reports

    26 votes
    I would like to create folders or groups for our reports, as I am conscious that we have a lot of users, all of whom have different report requirements. Each person is writing their own reports; some of which are for...
    Philippa Grover
    last modified by Philippa Grover
  • How to fix TLS issue

    Hi Community,   I have a custom php script file which is in custom directory (xyz.sugaropencloud.eu/custom/show_data.php). In that php script file I coded to fetch data from some db tables and show on browser pa...
    Muhammad Shaji Uddin
    last modified by Muhammad Shaji Uddin
  • Maximum number of rows in a dashboard

    Where can I find the maximum number of rows that a dashboard can have? I'm having trouble finding it in the documentation.
    Yury Voloshin
    last modified by Yury Voloshin