SugarCRM's Summer '19 (9.1) release is now available!! This is a big release for SugarCRM as we've rolled out some new products as well as some great enhancements for our Sugar Professional and Sugar Enterprise customers. Learn more about our new release and all it has to offer in the "New" Sugar Overview: Get to know our New Products and Summer '19 Release video on Sugar University. We cover the following new products and features:
- Sugar Serve: An all-new customer engagement center solution designed to streamline case management and issue resolution.
- Sugar Sell: The award-winning sales automation solution renowned for its intuitive user interface, extensibility, and customer satisfaction.
- SugarCloud Enterprise and Professional Updates
- SugarIdentity
- Sugar Mobile Enhancements
For more information on version 9.1 please review our release notes using the following links:
To learn about upgrading to version 9.1 please review the What to Expect When Upgrading to 9.1Knowledge Base article.
Note: Sugar 9.1 (Summer '19) is a cloud-only Sugar release. On-premise customers will need to wait until Sugar 10.0 (Spring '20) to obtain the feature enhancements included in this release.
Quite the surprising change! I see from your website the price has been raised to $80 per user per month per pillar, does that mean that a user who needs access to both Sell and Serve will need to pay $160/mo?
It looks like Cloud customers have already moved to this new model, when do you expect to discontinue the availability of Professional/Enterprise for on-premise customers?
FrancescaS