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Schedule of Upcoming Classes

Sugar University is pleased to offer the following product training classes. Most classes are available virtually from your location. 

 

Visit us at our HQ office in Cupertino, CA for our next Sugar Developer Essentials Plus + class. You'll learn about Sugar architecture and how to make code level customizations to the application.

 

ClassLocationDatesEnroll
Sugar Administration - EssentialsUS West, Virtual June 19-21Enroll 
Introduction to Advanced Workflow US West, VirtualJuly 10Enroll
Working with Sugar StudioUS West, VirtualJuly 12Enroll 
Sugar Administration - Advanced US West, Virtual July 24-26Enroll
Introduction to Sugar for End Users US West, Virtual August 7Enroll
Sugar Developer Essentials Plus +Cupertino, CAAugust 7-9Enroll
Sugar Reporting US West, Virtual August 9Enroll
Sugar Administration - Essentials US West, Virtual August 21-23Enroll

 

Skip the wait and start training now with these eLearning courses

 

Get Certified! 

Prove your knowledge, gain confidence, be recognized. Get or renew your certification, it's never been easier with online proctoring. > Learn more

 

Can't find what you're looking for? Submit a training request   orrequest a private class

Over the last few months, the SugarU team has been working diligently on improving the learning experience for all SugarCRM users. In our research, and listening to your feedback, it was time to move on to a new and modern learning experience. I am happy to announce the new Sugar University is now live, and we believe you’ll find the refreshed learning portal easier to use with an updated course catalog to help you get started and advance your Sugar training. 

 

What’s New
Your Learning Experience: you’ll notice a new layout and configuration of our entire learning experience and we anticipate you’ll be happy with the update! With the addition the "My Dashboard” home page, you’ll quickly see notifications, profile stats, courses in progress, the course catalog and more. This new, and clean, dashboard will help you stay on top of the status of the courses you’re enrolled in and also enable you to find new content to advance your Sugar knowledge. Also, next to the SugarU logo, access the menu for helpful links to navigate around SugarU from anywhere.

 

Get Started, Intro to Sugar: this new page is dedicated for 1st time Sugar users and administrators and is a great way to start your Sugar journey. Get Started with Sugar starts with an overview and leads you into commonly used terms so you can understand some of the Sugar terminology used in the product. On the right side of the page, you'll find helpful courses to get you started. As a first course, we recommend starting with the "Get Started Using Sugar" role-based eLearning course for all users new to Sugar. This course is free and provides you with an overview of Sugar modules and how to get started as an end user.

 

Learning Channels: this is new to SugarU and how we will drive a-la-carte, informal learning resources to all users. These resources will be comprised of individual quick videos, links to external blogs and articles, helpful demos, and more. Learning Channels also enable you to “Ask the Expert” or post a comment related to the learning resource for other learners to see. Access the Learning Channels from your Dashboard or by clicking “Learning Channel” from the menu.

 

Lower Prices for Live Classes: we will continue to offer our eLearning and role-based learning courses free of charge to all users. For live classes, we’ve lowered our pricing 30% (and in some cases more) so you can realize more value in our live class engagements. 

 

Certification Program Exam Fee: to follow suit to the new lower pricing for Live Classes, we’ve also lowered our certification exam fee to $175 per exam attempt, effectively immediately. Save another 10% by pre-paying for a bundle of certification vouchers you can use to distribute exam codes to your team. Exam vouchers are available for purchase in the Course Catalog (please allow 48 hours for processing voucher codes). 

 

Note on importing your training history: please hang tight as we continue to import your training completion history into profiles over the next couple of weeks. 

 

We look forward to continuing the support of your Sugar learning efforts and hearing your feedback about the new SugarU. If you have any questions, please email us at university@sugarcrm.com

 

Thank you from the entire SugarU team!

Schedule of Upcoming Classes

Sugar University is pleased to offer the following product training classes. Most classes are available virtually from your location. 

 

Updated! The Sugar Developer Essentials Plus+ course for Sugar Developers dives into how to get familiar with the Sugar architecture to make code customizations.

 

Can't find what you're looking for? Submit a training request or request a private class

 

ClassLocationDatesEnroll
Sugar Administration - Essentials US West, Virtual April 9-11Enroll 
Sugar Administration - Advanced US West, VirtualApril 16-18Enroll
Sugar Development Essentials Plus +Cupertino, CAApril 17-19Enroll 
Introduction to Sugar for End Users US West, Virtual May 10Enroll
Record & Module Level Security US West, Virtual May 17Enroll
Working with Sugar Studio US West, Virtual May 31Enroll

 

Skip the wait and start training now with these eLearning courses

 

Get Certified! 

Prove your knowledge, gain confidence, be recognized. Get or renew your certification, it's never been easier with online proctoring. > Learn more

 

Kick-off 2018 with Live Training from SugarU 

Don't miss your opportunity to attend one of our upcoming live multi-day Administration or Developer classes. These classes will allow you to build your confidence working with Sugar through live, hands-on training with our expert SugarCRM trainers. Our classes are tailored to those that are just getting started, as well as those who are looking for more advanced topics. Learn more and register:

Developer Essentials Plus+: January 23-25 (Cupertino, CA)

Sugar Administration Essentials: February 5-7 (live-virtual)

Sugar Administration Advanced: February 12-14 (live-virtual)

Adopt Sugar with Live, Short Courses 

These live virtual courses focus on one or two topics and range from 2-4 hour sessions. Though the classes are short, you get what you need through hands-on lab exercises to ensure you're understanding the material and concepts in real time. Interested in giving one a try? Here's a list of our current offerings: 


Custom, Private Training 

Need tailored training for your company? Please contact us and we will work with you to understand your needs and formulate a custom training plan and quote. We accommodate onsite or virtual live training worldwide covering topics for End-Users, Admins, Developers, and Solution Professionals.

Contact us>

 

Get Ready, Get Sugar Certified! 

A great way to prove your knowledge, skills, and abilities is to earn a Sugar Certification.

We offer tracks for Sugar Administrators, Developers, and Solution Architects. Learn more about our program and how you can get Certified today.

Sugar Certification Program>

 

Upcoming Live Classes

Here is a list of all our upcoming classes, be sure to register and reserve your spot as they fill up quickly! 

 

END USERADMINISTRATIONDEVELOPER

Introduction to Sugar for End Users

  • Mar 1, US West, Virtual

Sugar Reporting

  • Mar 15, US West, Virtual

Getting Started with Sugar for End Users

  • Mar 12-13, Chicago, IL, USA
  • Apr 16-19, US Central, Virtual
  • Jun 7-8, Chicago, IL, USA

Working with Studio

  • Jan 18, US West, Virtual

Record & Module Level Security

  • Jan 25, US West, Virtual

Introduction to Advanced Workflow

  • Mar 29, US West, Virtual

Sugar Administration - Essentials

  • Feb 5-7, US West, Virtual
  • Feb 26-27, Chicago, IL, USA
  • Apr 11-13, US Central, Virtual

Sugar Administration - Advanced

  • Jan 24-25, US Central, Virtual
  • Feb 12-14, US West, Virtual
  • Feb 28-Mar 1, Chicago, IL, USA
  • Apr 25-27, US Central, Virtual

Sugar Development - Essentials Plus+

  • Jan 23-25, Cupertino, CA, USA

 

What's new in Sugar 7.10  

Watch our What's new in Sugar 7.10 video to learn all about the changes and functionality available in our latest Sugar release. We cover the newly updated sales force automation modules, advanced workflow enhancements, drill-through reports, and more. 

 Watch now >  

Earn a Free Certification Voucher

Don't miss your opportunity to earn a free Sugar Certification Exam voucher ($225.00 value) for the Sugar Certification Program by registering for and completing one (or three) of our required live classes.  This offer expires at the end of January, so be sure you're registered for your classes before January 31, 2018.  Follow the link for more details.

Learn more>

Adopt Sugar with Live, Short Courses 

These live virtual courses focus on one or two topics and range from 2-4 hour sessions. Though the classes are short, you get what you need through hands-on lab exercises to ensure you're understanding the material and concepts in real time. Interested in giving one a try? Here's a list of our current offerings: 

Custom, Private Training 

Need tailored training for your company? Please contact us and we will work with you to understand your needs and formulate a custom training plan and quote. We accommodate onsite or virtual live training worldwide covering topics for End-Users, Admins, Developers, and Solution Professionals.

Contact us>

 

Get Ready, Get Sugar Certified! 

A great way to prove your knowledge, skills, and abilities is to earn a Sugar Certification.

We offer tracks for Sugar Administrators, Developers, and Solution Architects. Learn more about our program and how you can get Certified today.

Sugar Certification Program>

 

Upcoming Live Classes

Here is a list of all our upcoming classes, be sure to register and reserve your spot as they fill up quickly! 

 

 

END USERADMINISTRATIONDEVELOPER

Introduction to Sugar for End Users

  • Dec 7, US West, Virtual

Sugar Reporting

  • Dec 18, US West, Virtual

Getting Started with Sugar for End Users

  • Dec 4-5, Chicago, IL, USA

Working with Studio

  • Jan 18, US West, Virtual

Using Sugar Logic

  • Jan 11, US West, Virtual

Record & Module Level Security

  • Jan 25, US West, Virtual

Introduction to Advanced Workflow

  • Dec 14, US West, Virtual

Sugar Administration - Essentials

  • Dec 11-13, US Central, Virtual
  • Feb 5-7, US West, Virtual

Sugar Administration - Advanced

  • Nov 13-15, US West, Virtual
  • Feb 12-14, US West, Virtual

Sugar Development - Essentials Plus+

  • Jan 23-25, Cupertino, CA, USA

The following product classes are taking place soon, please register for the class of your choice as soon as possible, classes fill up quickly!

 

Introduction to Sugar for End Users class runs from 8 am to 12 pm PST on December 7th – This course is designed for new Sugar end users. Learn how to navigate Sugar efficiently, personalize your dashboards, create/manage records and activities in Sugar.

Introduction to Advance Workflow class runs from 8 am to 12 pm PST on December 14th – This course is for administrators who are interested in learning about how Advanced Workflow can help their organization.

Sugar Reporting class runs from 10 am to 12 pm PST on December 18th – This course is for any Sugar user that wants to learn how to create and run reports efficiently in Sugar.

Using Sugar Logic class runs from 9 am to 12 pm PST on January 11th – This course gives administrators the tools necessary to use Sugar Logic for creating calculated and dependent fields in Sugar.

Working with Sugar Studio class runs from 9 am to 12 pm PST on January 18th – This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

Record & Module Level Security class runs from 8 am to 10 pm PST on January 25th – This course provides administrators with an understanding of Sugar’s robust security model, and how it can be used to manage user access within the application.

 

Multi-Day Courses

Sugar Administration – Essentials class runs from 9 am to 1 pm PST from February 5th to the 7th – This course offers fundamental configuration training for new Sugar Admins.

Sugar Administration – Advanced class runs from 9 am to 1 pm PST from February 12th to the 14th – This course is for experienced Sugar Administrators looking to learn more about advanced configurations topics in Sugar.

 

You can register for all our live classes on Sugar University’s website:  https://university.sugarcrm.com/instructor-led-training

 

If you have any questions about training, please email university@sugarcrm.com

 

Join us at SugarCon  

SugarCon is coming up on September 25th-27th in San Francisco, CA. Sugar University will be holding a pre-conference training event on Monday September 25th. We'll be offering beginner and advanced Administration and Developer classes with hands on labs. If you can't make it to our training event on Monday, not to worry! You can learn more about how to use Sugar by attending the Training track during the conference to optimize your use of the application. We're also hosting two free certification exam sessions, so if you're looking to become Sugar Certified be sure to reserve your spot. We'd love to see you there! Use the following coupon code when registering for $250.00 off a full conference pass or $745.00 off your full conference pass & product training bundle: SCPOWER1

 Learn more and register >  

Earn a free Sugar Certification Exam Voucher 

Earn a free Sugar Certification Exam voucher ($225.00 value) for the Sugar Certification Program by registering for and completing one (or three) of our required live classes. You can attend one live multi-day class or 3 applicable live short courses to qualify. Follow the link for more details.

Learn more>

Adopt Sugar with Live, Short Courses 

These live virtual courses focus on one or two topics and range from 2-4 hour sessions. Though the classes are short, you get what you need through hands-on lab exercises to ensure you're understanding the material and concepts in real time. Interested in giving one a try? Here's a list of our current offerings: 

 

Custom, Private Training 

Need tailored training for your company? Please contact us and we will work with you to understand your needs and formulate a custom training plan and quote. We accommodate onsite or virtual live training worldwide covering topics for End-Users, Admins, Developers, and Solution Professionals.

Contact us>

 

Get Ready, Get Sugar Certified! 

A great way to prove your knowledge, skills, and abilities is to earn a Sugar Certification.

We offer tracks for Sugar Administrators, Developers, and Solution Architects. Learn more about our program and how you can get Certified today.

Sugar Certification Program>

 

Upcoming Live Classes

Here is a list of all our upcoming classes, be sure to register and reserve your spot as they fill up quickly! 

 

 

END USERADMINISTRATIONDEVELOPER

Introduction to Sugar for End Users

  • Dec 7, US West, Virtual

Sugar Reporting

  • Sept 14, US West, Virtual
  • Sept 26, US Central, Virtual
  • Dec 18, US West, Virtual

Getting Started with Sugar for End Users

  • Oct 17-20, US Central, Virtual
  • Dec 4-5, Chicago, IL, USA

Working with Studio

  • Nov 2, US West, Virtual

Using Sugar Logic

  • Oct 26, US West, Virtual

Record & Module Level Security

  • Oct 12, US West, Virtual

Introduction to Advanced Workflow

  • Dec 14, US West, Virtual

Sugar Administration - Essentials

  • Sept 18-20, US Central, Virtual
  • Oct 9-12, US Central, Virtual
  • Nov 6-7, Chicago, IL, USA
  • Nov 6-8, US West, Virtual
  • Dec 11-13, US Central, Virtual

Sugar Administration - Advanced

  • Nov 8-9, Chicago, IL, USA
  • Nov 13-15, US West, Virtual

Sugar Development - Essentials

  • Nov 6-7, Cupertino, CA, USA

Sugar Development - Advanced

  • Nov 8-9, Cupertino, CA, USA

Get Sugar Certified at SugarCon 2017

Hilton San Francisco Union Square, San Francisco, CA

 

If you haven't yet, get registered for SugarCon 2017! And while you're there, take advantage of our free Sugar Certification exam offering! 

 

We are excited to extend an invitation to test your knowledge, skills and abilities to get Sugar certified, or recertified, at no additional cost to all registered SugarCon attendees. Earn your certification and leave San Francisco with validated confidence of your Sugar expertise.

 

Seating is limited, so please reserve your seat as soon as possible. Registration links are below and is needed to reserve your spot in the session.  We are accepting a maximum of 75 people per session.

 

Reserve your Seat!

Select your preferred Session from the two choices below.  If you plan to take 2 exams, you will need to enroll into both sessions. Seating is limited and on a first-come-first-served basis.  On the day of the event, you will choose which exam you would like to take.

 

Available Exams

Certified Sugar Administration Specialist

This exam is targeted at Sugar Administrators who have fundamental knowledge and experience configuring Sugar 7.  You will have the chance to take the 90-minute, 60 multiple choice question exam and leave SugarCon a Certified Sugar Administration Specialist.  View exam details

 

Certified Sugar Developer Specialist

This exam is targeted at Sugar Developers who have fundamental knowledge and experience customizing Sugar 7.  You will have the chance to take the 90-minute, 60 multiple choice question exam and leave SugarCon a Certified Sugar Developer Specialist.  View exam details

 

Certified Sugar Solution Architect Professional

Our newest certification track aimed at solution designers and architects will be available at SugarCon.  This certification has two pre-requisites, so be sure to have them completed before taking this exam. This exam is targeted at Solution Architects who have advanced knowledge and experience on Sugar solutions and the Sugar platform.  You will have the chance to take the 90-minute, 60 multiple choice question exam and leave SugarCon a Certified Sugar Solution Architect Professional.  View exam details

 

Preparing for your Exam

We recommend test-takers to study and prepare before coming to SugarCon using the exam topics and objectives found in the exam details as your training guide.  Training, technical documentation, and hands-on practical experience is highly recommended in order to best prepare for certification.

 

Please email me directly, or comment on this post, should you have any questions.

 

Best regards and hope to see you at SugarCon!

 

Kevin Freitas

Sr. Director, Sugar University

kfreitas@sugarcrm.com 

Here's How

Earn a free Sugar Certification Exam voucher ($225.00 value) for the Sugar Certification Program by completing one of the following options: 

What's Next?
Once you've registered and attended one (or three) of the required classes, you'll need to complete the post-class survey we send to qualify for your free exam voucher. Please be sure to add your name to the post-class survey so we're able to confirm your participation. If you've attended 3 live short courses and completed a survey for each class, please email university@sugarcrm.com to request your free exam voucher, and we'll be sure to send it to you. The Sugar Certification Exam voucher is good for 1 Sugar Certification Program exam and will expire 6 months after the date it's issued. 
NOTES:
  • This promotion only applies to classes held after July 2017.
  • This offer expires on January 31, 2018 so be sure you're registered for your class(es) prior to the end of January in order to qualify for a free certification voucher. 
Questions? Contact university@sugarcrm.com.


Sharpen your Sugar Administration and Developer Skills 

We're offering live Administration and Developer classes in the month of August, these classes will allow you to build your confidence working with Sugar through live, hands-on training with our expert SugarCRM trainers. Our classes are tailored to those that are just getting started, as well as those who are looking for more advanced topics. Learn more and register:

 

Live Training & Certification Opportunities at SugarCon 

Enhance your SugarCon experience by joining our pre-conference training event on Monday September 25th. This year's training will focus on beginner and advanced Administration and Developer topics. We're also hosting two free certification exam sessions, so if you're looking to become Sugar Certified be sure to sign up! 

 Learn more and register >  

Adopt Sugar with Live, Short Courses 

These live virtual courses focus on one or two topics and range from 2-4 hour sessions. Though the classes are short, you get what you need through hands-on lab exercises to ensure you're understanding the material and concepts in real time. Interested in giving one a try? Here's a list of our current offerings: 

 

Custom, Private Training 

Need tailored training for your company? Please contact us and we will work with you to understand your needs and formulate a custom training plan and quote. We accommodate onsite or virtual live training worldwide covering topics for End-Users, Admins, Developers, and Solution Professionals.

Contact us>

 

Get Ready, Get Sugar Certified! 

A great way to prove your knowledge, skills, and abilities is to earn a Sugar Certification.

We offer tracks for Sugar Administrators, Developers, and Solution Architects. Learn more about our program and how you can get Certified today.

Sugar Certification Program>

 

Upcoming Live Classes

Here is a list of all our upcoming classes, be sure to register and reserve your spot as they fill up quickly! 

 

 

END USERADMINISTRATIONDEVELOPER

Introduction to Sugar for End Users

  • Aug 3, US West, Virtual

Sugar Reporting

  • Sept 14, US West, Virtual
  • Sept 26, US Central, Virtual

Getting Started with Sugar for End Users

  • July 24-27, US Central, Virtual
  • Sept 11-12, Chicago, IL, US
  • Oct 16-19, US Central, Virtual

Working with Studio

  • July 27, US West, Virtual
  • Nov 2, US West, Virtual

Using Sugar Logic

  • Oct 26, US West, Virtual
  • July 13, US West, Virtual

Record & Module Level Security

  • Oct 12, US West, Virtual

Introduction to Advanced Workflow

  • Aug 31, US West, Virtual

Sugar Administration - Essentials

  • Aug 7-8, Chicago, IL, USA
  • Aug 7-9, US West, Virtual
  • Sept 18-20, US Central, Virtual

Sugar Administration - Advanced

  • Aug 10-11, Chicago, IL, USA
  • Aug 14-16, US West, Virtual

Sugar Development - Essentials

  • Aug 14-15, Cupertino, CA, USA

Sugar Development - Advanced

  • Aug 16-17, Cupertino, CA, USA

Welcome to your training and certification opportunities with Sugar University! SugarU is one of the best resources available to help End Users, Sugar Administrators, Developers, and others in getting started learning how to adopt and use specific Sugar features. Offerings include free self-paced learning pathways and fee-based live training classes for all levels. We highly recommend live classes for a richer learning experience through hands-on labs and practical exercises with our Certified Sugar Instructors.

 

Thanks for stopping by and be sure to Follow Us to stay current on latest offerings and classes!