Yulia Severina

Richlode: Sugar Dialer - Click to Call, Predictive Dialer for SugarCRM and More!   

Blog Post created by Yulia Severina on May 13, 2016

RichlodeSolutions_Logo__2013.pngSugar Dialer  — SugarCRM and Asterisk integration — is an impressive cost-effective solution which enhances your SugarCRM with Asterisk integration and brings phone communication in your company to a new level.



How Sugar Dialer can help you and your clients:          

  • Handle all incoming and outgoing calls in SugarCRM;
  • Call any number from SugarCRM with click-to-dial;
  • Caller info pop-up window for incoming call generated with Sugar data if the phone number already exists in any lead, contact or account;
  • New incoming phone numbers can be easily processed to a lead, contact or account;
  • Any incoming/outgoing call is registered in SugarCRM and attached to the history of the corresponding account/ lead/ account;
  • Each call record can be listened to right in SugarCRM and downloaded as a file;
  • Predictive dialer functionality.


Help put us on main stage at SugarCon 2016!! Vote for us to win "Community Favorite" by clicking the "Like" button in the upper right hand corner now! To learn more about our app, visit our SugarExchange listing: https://sugarexchange.sugarcrm.com/apps/28235?dev=CMS#!overview