Sahil Patel

Best in Class Winner, Customer Insight - TrustSphere: Relationship Analytics for Sugar - Putting the 'R' back in CRM

Blog Post created by Sahil Patel on May 11, 2016

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– Warm introductions achieve much more engagement with prospects than cold calls

An individual's relationship network is one of the most powerful assets at an organization’s disposal – yet it traditionally does not get leveraged. TrustSphere uses real-time communication logs to make use of each employee’s network and combines it to create something powerful – a collective network. The LinksWithin capability uses the organization’s combined social network to find the best path to a prospect company or individual. With one simple search on the LinksWithin dashlet in Sugar, LinksWithin shows the colleagues who have the strongest and most recent relationships to any particular individual or company.

Generate warm introductions with prospects and better understand relationships with existing customers. Leverage one of the most important assets in an organization – the collective social network. Make Sugar your ultimate go-to platform to leverage, understand and transform customer relationships.

Help put us on main stage at SugarCon 2016!! Vote for us to win "Community Favorite" by clicking the "Like" button in the upper right hand corner now! To learn more about our app, visit our listing on SugarExchange: Relationship Analytics for Sugar by TrustSphere | SugarExchange