Slack for Sugar creates better experiences for your customers and your employees. Every project member--whether they are a contract worker, vendor, partner or customer--can stay on the same page when it comes to support. By combining an effective group communication tool like Slack with a powerful CRM platform like Sugar, users can create Sugar Cases or Notes from within Slack. At any time, they can request real-time status of their projects. At the end of each day all Slack conversations are automatically stored in Sugar. Settings can be adjusted so each user and channel has different levels of access. And don’t worry, the integration knows to associate each new case or conversation with the right Contact and Account records--so nothing ever slips through the cracks.
Help put us on main stage at SugarCon 2016!! Vote for us to win "Community Favorite" by clicking the "Like" button in the upper right hand corner now! To learn more about our app, visit our website here.