Katie Liesmann

Best in Class Winner, User Productivity - Epicom: Click-to-Text for Sugar

Blog Post created by Katie Liesmann on Apr 21, 2016

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Text Your Customers from Sugar with the Click of a Button

The Click-to-Text customization allows you to send a text to any Account, Contact, or Lead without ever leaving Sugar. Your customers can respond from their phone, and reps can continue the conversation in Sugar or from their own cell phone. Either way, every message is automatically captured in Sugar. The user-friendly design enables group messaging as well as the use of SMS templates. Epicom, a leading Elite SugarCRM partner, designed this tool for an organization who wanted something sleeker and more seamless than what was available on the app market. Epicom’s Click-to-Text customization allows you to forget about manually logging messages and get back to having meaningful interactions with customers and prospects.


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