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Recent Activity

Ron McCorkle
On Saturday, April 11th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, April 12th, 2020.   What Can You Expect During This Window?  … (Show more)
in SugarCloud
Ron McCorkle
On Saturday, April 4th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, April 5th, 2020.   What Can You Expect During This Window?  … (Show more)
in SugarCloud
Catalin Chertita
We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal… (Show more)
in SugarCloud
Catalin Chertita
We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal… (Show more)
in SugarCloud
Ron McCorkle
On Saturday, March 28th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, March 29th, 2020.   What Can You Expect During This Window?  … (Show more)
in SugarCloud
Adrian Jurje
We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 07 stack have experienced slow response and / or connection issues. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal… (Show more)
in SugarCloud
Kevin Louie
We are currently addressing an issue in our cloud environment where IDM hosted instances have been experiencing performance and login issues, including degraded performance and the IDM login page timing out, 504 gateway errors, and/or an EOF message appearing in the top left corner of the message on a failed login .   This thread will be updated… (Show more)
in SugarCloud
Ciprian Cernestean
We have addressed an issue in our cloud environment where instances hosted on the Sugar Cloud US 10 stack have experienced connection issues. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: Identifying Your Sugar Cloud… (Show more)
in SugarCloud
Alex Nassi
We are currently addressing an issue in our cloud environment where IDM hosted instances have been experiencing performance and login issues, including degraded performance and the IDM login page timing out.   Our Operations team has implemented a fix for this issue and is currently reviewing and testing to ensure effectiveness.   This thread… (Show more)
in SugarCloud
Ron McCorkle
On Saturday, March 14th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, March 15th, 2020.   What Can You Expect During This Window?  … (Show more)
in SugarCloud
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