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Recent Activity

Yan Yu Yong
Correct me if i am wrong. Need help in filling up the blanks    Cloud Services Checklist SN Item Vendor's Response Remarks 1. Sensitive data including data backups is subjected to appropriate encryption controls both in-motion and at-rest (according to IT industry's current best practices)    Yes… (Show more)
in Sugar Cloud
Vlad Popescu
The database from ondemandeu02 restarted and caused an outage for 3 minutes. We are still investigating the cause. The service was restored and it operates normally.   For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: … (Show more)
in Sugar Cloud
Ciprian Cernestean
We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus12 stack  experienced performance issues for 3 minutes. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide:… (Show more)
in Sugar Cloud
Ron McCorkle
On Saturday, December 8th, 2018, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, December 9th, 2018.   What Can You Expect During This Window?  … (Show more)
in Sugar Cloud
Jason Corley
On Saturday, December 1, 2018, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, December 2, 2018.   What Can You Expect During This Window?  … (Show more)
in Sugar Cloud
Catalin Chertita
Some instances located in US (in mtpremiumus05 CloudStack) were experiencing performance issues and/or service issues during 22 minutes. It was caused by overloaded database. The service was restored and it operations normally.   For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud… (Show more)
in Sugar Cloud
Ciprian Cernestean
Some instances located in US (in ondemandus14 CloudStack) were experiencing performance issues and/or service issues during 1 minute. It was caused by overloaded database. The service was restored and it operations normally.   For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud… (Show more)
in Sugar Cloud
Ron McCorkle
On Saturday, November 17th, 2018, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, November 18th, 2018.   What Can You Expect During This Window?… (Show more)
in Sugar Cloud
Ron McCorkle
On Saturday, November 10, 2018, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, November 11, 2018.   What Can You Expect During This Window?  … (Show more)
in Sugar Cloud
Ron McCorkle
On Saturday, November 3, 2018, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, November 4, 2018.   What Can You Expect During This Window?  … (Show more)
in Sugar Cloud
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