Skip navigation
All Places > Releases > Blog > 2020 > February
2020

Sugar Mobile 17.0 is now available for download on iOS and Android devices.

 

This release improves the Comment Log so that long entries are now truncated on detail view but can be tapped to view the full text. More details about this update may be found through the following release notes:

Sugar Mobile for Android Release Notes 17.0

Sugar Mobile for iOS Release Notes 17.0

 

Sugar Mobile 17.0 is compatible with Sugar 8.0 and above. Please review the Mobile Supported Platforms page for more information about device compatibility.

 

All existing installations of Sugar Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “Sugar Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store

 

Mobile Developers

Sugar Mobile SDK version 17.0.531-1.4.2-2 is now available for Sugar Mobile developers to extend the capabilities of the Sugar Mobile app and distribute their custom apps through the Apple App Store, Google Play store, or, for ease of distribution and control, through an MDM.

 

This version of the SDK corresponds to the production version of Sugar Mobile 17.0.531-1.4.2-2. More information on this release of the SDK can be found in the Mobile SDK Release Notes 17.0.531-1.4.2-2. Installation and usage documentation for this can be found on the Mobile SDK page in the Support portal and at the following links:

 

This latest Mobile SDK is available for Sugar customers or Sugar OEM Partners (for use and distribution with their authorized OEM solution) running Enterprise or Ultimate editions of Sugar 8.0 or higher. Please review the Mobile Supported Platforms before customizing the SDK. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM has released version 2.3.4 of the IBM Notes Plug-in.

 

This latest release fixes an issue where users may experience unexpected errors when archiving emails or syncing/linking records from IBM Notes to Sugar. More information on this release can be found in the IBM Notes Plug-in 2.3.4 Release Notes.

Please note that IBM Notes Plug-in will reach End-of-Life on August 30, 2020 as explained in Sugar Plug-in for IBM Notes End-of-Life.

Installation, upgrade, and usage documentation for this release can be found at the following links:

IBM Notes Plug-in User Guide 2.x 

IBM Notes Plug-in Installation Guide 2.x

 

Users can either download the plug-in from the Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the IBM Notes Plug-in before installing.

 

If you want to ensure you are up-to-date on all latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM has released version 2.3.3 of the IBM Notes Plug-in.

 

This latest release fixes an issue where some users are unable to connect IBM Notes to Sugar due to TLS 1.2 enforcement. More information on this release can be found in the IBM Notes Plug-in 2.3.3 Release Notes.

 

Please note that IBM Notes Plug-in will reach End-of-Life on August 30, 2020 as explained in Sugar Plug-in for IBM Notes End-of-Life .

 

Installation, upgrade, and usage documentation for this release can be found at the following links:

IBM Notes Plug-in User Guide 2.x 

IBM Notes Plug-in Installation Guide 2.x

 

Users can either download the plug-in from the Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the Outlook Plug-in before installing.

 

If you want to ensure you are up-to-date on all latest releases, please click the ‘Follow’ button under the Releases space in the community.   

SugarCRM Enterprise and SugarCRM Professional Version 8 have begun the End-of-Support process. This is a follow up to two previous notices sent in 2019.

 

As detailed on SugarCRM's End-Of-Support site, all on-premise releases are supported for 18 months from the General Availability date followed by an additional six months of security-only updates. Sugar 8 was released in April 2018 and will reach planned End-of-Support on April 30, 2020.

 

Support for Version 8 is being discontinued as SugarCRM continues to innovate and add more features and enhancements to newer editions. It is recommended that if you have not yet already upgraded, to start planning for the same. For assistance, please contact your SugarCRM Partner (if applicable) or SugarCRM Support as soon as possible.

 

If you need additional assistance with upgrades, Sugar offers a Technical Advisory Service for upgrade planning. This packaged offering includes planning assistance, a health check review, project plan template and post-upgrade review to ensure successful outcomes. For any additional information, please contact us at: tamservices@sugarcrm.com.

 

If you have already upgraded, we thank you for your continued support.

 

Sincerely,

 

Rich Green

Chief Technical and Product Officer, SugarCRM