SugarCRM has released version 5.0 of SugarCRM Hint. Hint provides a wide range of important, useful, actionable insights about your contacts and accounts. Insights include social media, work information, company details, news and more, all by leveraging names and email addresses already stored in Sugar. Users can also quickly import the enhanced data into Sugar with a single click. Uncover key insights at every stage of your sales, marketing, and customer service cycles with actionable intelligence.
In the following video, SugarCRM Chief Strategy Officer and Co-Founder, Clint Oram, highlights the major features of this release. More details on all of the exciting Hint 5.0 updates are explained further after the video.
Hint 5.0 introduces Hint Insights, providing configurable alerts and account insights designed to help users proactively identify upsell opportunities and potential churn risks more efficiently. Delivery methods and new functionality in this release include:
Proactive and Personalized Account Alerts
Users can personalize the types of alerts and delivery method to stay updated and proactive at all times with breaking developments, funding, personnel changes, general, M&A, and other news about key accounts.
Hint Insights Dashlet
The Hint Insights dashlet can be added to users' dashboards for real-time news updates on accounts of their choice. News selection options on this dashlet include Financial, Press Releases, Personnel, and other general account insights to keep users in the know.
Real-time Browser Notifications
Browser notifications allow users to receive news stories about key accounts in real-time. Notifications from Hint are effortlessly displayed to the user as a desktop notification to receive important updates.
Email Alerts and Digests
Users can configure Hint to send emails containing instant news updates, a daily digest, and a weekly digest of all news stories.
On the Hint panel, stories in the News section can now be searched by keyword and filtered by category.
Customers hosted in the SugarCloud will have their version of Hint upgraded to version 5.0 automatically. Installation, upgrade, and usage documentation for Hint can be found at the following links:
Please note, on-site customers (non-SugarCloud) must first uninstall existing Hint versions before upgrading to Hint 5.0.
Hint is supported for use on Sugar versions 8.0 and above. Please review the Supported Platforms for Hint before installing. Hint can be purchased by contacting your SugarCRM sales representative.
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